2005-08-26 Joshua Daniel Franklin <joshuadfranklin@yahoo.com>

	* Makefile.in: Remove extra anchor to make NN4 happy.
	* faq.xml: Link to cygwin.com/license.html
	* faq-resources.xml: Link instead of duplicating info.
	* faq-using.xml: Split out services and network shares FAQ.
	* faq-what.xml: Link to cygwin.com/license.html

1 files changed, 4 insertions, 104 deletions

diff --git a/winsup/doc/faq-resources.xml b/winsup/doc/faq-resources.xml
index 29ffb5ff4..9bf42f722 100644
--- a/winsup/doc/faq-resources.xml
+++ b/winsup/doc/faq-resources.xml
@@ -37,115 +37,15 @@ for a list of them.)
 <qandaentry id="faq.resources.mailing-lists">
 <question><para>What Cygwin mailing lists can I join?</para></question>
 <answer>
-
 <para>Comprehensive information about the Cygwin mailing lists can be found at
-<ulink url="http://cygwin.com/lists.html">http://cygwin.com/lists.html</ulink>.
-</para>
-<para>To subscribe to the main list, send a message to
-cygwin-subscribe@cygwin.com.  To unsubscribe from the 
-main list, send a message to cygwin-unsubscribe@cygwin.com.
-In both cases, the subject and body of the message are ignored.
-</para>
-<para>Similarly, to subscribe to the Cygwin announcements list, send a message
-to cygwin-announce-subscribe@cygwin.com.  To unsubscribe,
-send a message to cygwin-announce-unsubscribe@cygwin.com.
-</para>
-<para>If you want to contribe to Cygwin tools &amp; applications, rather than
-the library itself, then you should subscribe to cygwin-apps. There
-is also a low-volume list called cygwin-developers which is reserved
-for knowledgeable people who regularly contribute to the Cygwin DLL.
-Please do not ask for read-only access to this mailing list.  Both
-cygwin-developers and cygwin-apps are by-approval lists.  The same
-mechanism as described for the first two lists works for these as
-well.  
-</para>
-<para>There is a searchable archive of the main mailing list at
-<ulink url="http://cygwin.com/ml/cygwin/">http://cygwin.com/ml/cygwin/</ulink>.  There is an alternate
-archive, also searchable, at <ulink url="http://www.delorie.com/archives/">http://www.delorie.com/archives/</ulink>.
-You can also search at <ulink url="http://www.google.com/">http://www.google.com/</ulink> and include
-"cygwin" in the list of search terms.
-</para>
-<para>Cygwin mailing lists are not gatewayed to USENET, so anti-spam measures
-in your email address are neither required nor appreciated.  Also, avoid
-sending HTML content to Cygwin mailing lists.
+<ulink url="http://cygwin.com/lists.html" />.
 </para>
 </answer></qandaentry>
 
-<qandaentry id="faq.resources.posting">
-<question><para>Posting Guidelines (Or: Why won't you/the mailing list answer my questions?)</para></question>
+<qandaentry id="faq.resources.problems">
+<question><para>What if I have a problem? (Or: Why won't you/the mailing list answer my questions?)</para></question>
 <answer>
-
-<para>If you follow these guidelines, you are much more likely to get a
-helpful response from the Cygwin developers and/or the Cygwin community at
-large:
-</para>
-<itemizedlist><listitem><para>Read the User's Guide and the FAQ first.
-</para></listitem>
-<listitem><para>Check the mailing list archives.  Your topic may have come up
-before.  (It may even have been answered!)  Use the search facilities
-at the links above.  Try the alternate site if the main archive is not
-producing search results.
-</para></listitem>
-<listitem><para>Explain your problem carefully and completely.  "I installed Blah
-and it doesn't work!" wastes everybody's time.  It provides no
-information for anyone to help you with your problem.  You should
-provide:
-</para>
-<itemizedlist><listitem><para>A problem statement:  How does it behave, how do you think it
-should behave, and what makes you think it's broken?  (Oh yeah, and what
-is <emphasis>"it"</emphasis>?)
-</para></listitem>
-<listitem><para>Information about your Windows OS ("Win95 OSR2" or "NT4/SP3" or
-"Win2K" or "Win98 SE" or ...).
-</para></listitem>
-<listitem><para>Details about your installation process, or attempts at same.  (Internet or
-Directory install?  If the former, exactly when and from what mirror?
-If the latter, which packages did you download?  Which version of
-setup.exe?  Any subsequent updates?)
-</para></listitem>
-<listitem><para>Details about your Cygwin setup, accomplished by <emphasis>attaching</emphasis>
-the output of 'cygcheck -s -v -r' to your message.  (Do not paste the
-output into your message.)
-</para></listitem>
-<listitem><para>A valid return address, so that a reply doesn't require manual editing of
-the 'To:' header.
-</para></listitem>
-</itemizedlist>
-
-</listitem>
-<listitem><para>Your message must be relevant to the list.  Messages that are
-<emphasis>not</emphasis> directly related to Cygwin are considered off-topic and are
-unwelcome.  For example, the following are off-topic:
-</para>
-<itemizedlist><listitem><para>General programming language questions
-</para></listitem>
-<listitem><para>General Windows programming questions
-</para></listitem>
-<listitem><para>General UNIX shell programming questions
-</para></listitem>
-<listitem><para>General application usage questions
-</para></listitem>
-<listitem><para>How to make millions by working at home
-</para></listitem>
-<listitem><para>Announcements from LaserJet toner cartridge suppliers
-</para></listitem>
-</itemizedlist>
-
-</listitem>
-<listitem><para>Read and obey ``How To Ask Questions The Smart Way'' by Eric
-S. Raymond, at <ulink url="http://www.catb.org/~esr/faqs/smart-questions.html">http://www.catb.org/~esr/faqs/smart-questions.html</ulink>.
-</para>
-</listitem>
-</itemizedlist>
-
-<para>If you do not follow the above guidelines, you may still elicit a
-response, but you may not appreciate it!
-</para>
-<para>For inquiries about support contracts and commercial licensing, visit
-<ulink url="http://www.redhat.com/software/cygwin/">http://www.redhat.com/software/cygwin/</ulink>.
-</para>
-<para>Beyond that, perhaps nobody has time to answer your question.  Perhaps
-nobody knows the answer.
+<para>Comprehensive information about reporting problems with Cygwin can be found at <ulink url="http://cygwin.com/problems.html" />.
 </para>
 </answer></qandaentry>