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<html>
<head>
<style type="text/css">
html, body {
background-color: white;
}
td {
border: 1px solid #ccc;
border-collapse: collapse;
padding: 5px;
}
table {
border-collapse: collapse;
border: 0px;
}
a {
text-decoration: none;
}
a:hover {
text-decoration: underline;
}
</style>
</head>
<body>
<h1>A fatal error occurred</h1>
<div style="width: 640px">
{% if not isAnonymousUser %}
<p>
The following error just broke Piwik{% if showVersion %} (v{{ piwikVersion }}){% endif %}:
<pre>{{ lastError.message }}</pre>
in
<pre>{{ lastError.file }} line {{ lastError.line }}</pre>
</p>
<hr>
<h3>Troubleshooting</h3>
Follow these steps to solve the issue or report it to the team:
<ul>
<li>
If you have just updated Piwik to the latest version, please try to restart your web server.
This will clear the PHP opcache which may solve the problem.
</li>
<li>
If this is the first time you see this error, please try refresh the page.
</li>
<li>
<strong>If this error continues to happen</strong>, we appreciate if you send the
<a href="mailto:hello@piwik.org?subject={{ 'Fatal error in Piwik ' ~ piwikVersion|e('url') }}&body={{ lastError.message|e('url') }}%20in%20{{ lastError.file|e('url') }}%20{{ lastError.line|e('url') }}%20using%20PHP%20{{ constant('PHP_VERSION') }}">error report</a>
to the Piwik team.
</li>
</ul>
<hr/>
{% endif %}
{% if isSuperUser %}
<h3>Further troubleshooting</h3>
<p>
If this error continues to happen, you may be able to fix this issue by disabling one or more of
the Third-Party plugins. You can enable them again in the
<a target="_blank" href="index.php?module=CorePluginsAdmin&action=plugins">Plugins</a> or <a target="_blank" href="index.php?module=CorePluginsAdmin&action=themes">Themes</a> page under
settings at any time.
{% if pluginCausesIssue %}
Based on the error message, the issue is probably caused by the plugin <strong>{{ pluginCausesIssue }}</strong>.
{% endif %}
</p>
<table>
{% for pluginName, plugin in plugins if plugin.uninstallable and plugin.activated %}
<tr {% if loop.index is divisibleby(2) %}style="background-color: #eeeeee"{% endif %}>
<td style="min-width:200px;">
{{ pluginName }}
</td>
<td>
<a href="index.php?module=CorePluginsAdmin&action=deactivate&pluginName={{ pluginName }}&nonce={{ deactivateNonce }}"
target="_blank">deactivate</a>
</td>
</tr>
{% endfor %}
</table>
{% set uninstalledPluginsFound = false %}
{% for pluginName, plugin in plugins if plugin.uninstallable and not plugin.activated %}
{% set uninstalledPluginsFound = true %}
{% endfor %}
{% if uninstalledPluginsFound %}
<p>
If this error still occurs after disabling all plugins, you might want to consider uninstalling some
plugins. Keep in mind: The plugin will be completely removed from your platform.
</p>
<table>
{% for pluginName, plugin in plugins if plugin.uninstallable and not plugin.activated %}
<tr {% if loop.index is divisibleby(2) %}style="background-color: #eeeeee"{% endif %}>
<td style="min-width:200px;">
{{ pluginName }}
</td>
<td>
<a href="index.php?module=CorePluginsAdmin&action=uninstall&pluginName={{ pluginName }}&nonce={{ uninstallNonce }}"
target="_blank" onclick="return confirm('{{ 'CorePluginsAdmin_UninstallConfirm'|translate(pluginName)|e('js') }}')">uninstall</a>
</td>
</tr>
{% endfor %}
</table>
{% endif %}
{% elseif isAnonymousUser %}
<p>Please contact the system administrator, or login to Piwik to learn more.</p>
{% else %}
<p>
If this error continues to happen you may want to send an
<a href="mailto:{{ emailSuperUser }}?subject={{ 'Fatal error in Piwik ' ~ piwikVersion|e('url') }}&body={{ lastError.message|e('url') }}%20in%20{{ lastError.file|e('url') }}%20{{ lastError.line|e('url') }}%20using%20PHP%20{{ constant('PHP_VERSION') }}">error report</a>
to your system administrator.
</p>
{% endif %}
</div>
</body>
</html>
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