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name: "Bug report: Nextcloud Desktop Client"
description: "Submit a report and help us improve the Nextcloud Desktop Client"
title: "[Bug]: "
labels: ["0. Needs triage"]
body:
- type: markdown
attributes:
value: |
### 👍 Thank you for contributing to our project!
* This is the **issue tracker of Nextcloud**, please do NOT use this to get answers to your questions or get help for fixing your installation. You can find help debugging your system on our home user forums: https://help.nextcloud.com or, if you use Nextcloud in a large organization, ask our engineers on https://portal.nextcloud.com. See also https://nextcloud.com/support for support options.
* Please search the existing issues first, it's likely that your issue was already reported or even fixed.
- Go to https://github.com/nextcloud and type any word in the top search/command bar. You probably see something like "We couldn’t find any repositories matching ..." then click "Issues" in the left navigation.
- You can also filter by appending e. g. "state:open" to the search string.
- More info on search syntax within github: https://help.github.com/articles/searching-issues
- type: checkboxes
id: before-posting
attributes:
label: "⚠️ Before submitting, please verify the following: ⚠️"
description: All conditions are **required**. Your issue can be closed if these are checked incorrectly.
options:
- label: This is a **bug**, not a question or a configuration issue.
required: true
- label: This issue is **not** already reported on Github (I've searched it).
required: true
- label: Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
required: true
- label: I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
required: true
- type: textarea
id: bug-description
attributes:
label: Bug description
description: Provide a description of the bug you're experiencing.
value: |
The share dialog is looking incomplete.
...
validations:
required: true
- type: textarea
id: reproduce
attributes:
label: Steps to reproduce
description: Describe the steps to reproduce the bug.
value: |
1. Right click on the file
2. Click on Share Options
3. The share dialog does not display the option to share by e-mail
...
validations:
required: true
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
description: Describe what you expected to happen.
value: |
When clicking on the share dialog, share by e-mail should be an option.
...
validations:
required: true
- type: input
id: files
attributes:
label: Which files are affected by this bug
description: Please, list **at least one file** that is affected by the issue reported. It will be easier to check the logs for errors.
validations:
required: true
- type: dropdown
id: system
attributes:
label: Operating system
description: In which operating system you are running the desktop client.
options:
- "Windows"
- "Mac OS"
- "Linux"
validations:
required: true
- type: input
id: distro
attributes:
label: Which version of the operating system you are running.
description: In case of Linux, provide the distribution.
placeholder: Windows 10
validations:
required: true
- type: dropdown
id: install-method
attributes:
label: Package
description: Select installation method you used.
options:
- "Appimage"
- "Official SNAP package"
- "Compiled it myself"
- "Distro package manager"
- "Other"
validations:
required: true
- type: input
id: server-version
attributes:
label: Nextcloud Server version
description: Nextcloud Server version.
placeholder: 23.0.1
validations:
required: true
- type: dropdown
id: fresh
attributes:
label: Is this bug present after an update or on a fresh install?
description: Select if bug is present after an update or on a fresh install.
options:
- "Updated from a minor version (ex. 3.4.2 to 3.4.4)"
- "Updated to a major version (ex. 3.3.6 to 3.4.0)"
- "Fresh desktop client install"
validations:
required: true
- type: dropdown
id: encryption
attributes:
label: Are you using the Nextcloud Server Encryption module?
description: |
Select if encryption is Enabled on your Nextcloud Server.
options:
- "Encryption is Enabled"
- "Encryption is Disabled"
validations:
required: true
- type: checkboxes
id: users
attributes:
label: Are you using an external user-backend?
description: |
Select all user-backends Enabled on your Nextcloud Server.
Describe in the "Additional info" section if you chose "Other".
options:
- label: "Default internal user-backend"
- label: "LDAP/ Active Directory"
- label: "SSO - SAML"
- label: "Other"
validations:
required: true
- type: textarea
id: desktop-logs
attributes:
label: Nextcloud Server logs
description: |
Provide Nextcloud Server logs lines.
Copy all contents from `data/nextcloud.log` or a RAW from `/settings/admin/logging` section:
> NOTE: This will be automatically formatted into code or attach the file to the issue.
render: shell
validations:
required: false
- type: textarea
id: additional-info
attributes:
label: Additional info
description: Any additional information related to the issue.
validations:
required: false
- type: markdown
attributes:
value: |
## :warning: Desktop Client Logs
Since 3.1: Under the "General" settings, you can click on **"Create Debug Archive"** to pick the location of where the desktop client will export the logs and the database to a zip file: https://docs.nextcloud.com/desktop/3.4/troubleshooting.html#create-debug-archive
> Please attach the debug archive to this issue.
- type: markdown
attributes:
value: |
## :camera: Screenshots
Feel free to attach any screenshots that might help you to describe the bug your are experiencing.
|
