### Steps to reproduce 1. 2. 3. ### Expected behaviour Tell us what should happen ### Actual behaviour Tell us what happens instead ### ownCloud Mail **ownCloud Mail version:** (see ownCloud apps admin page) **Mailserver or service:** (e.g. Outlook, Yahoo, Gmail, Exchange,...) **Transport security - IMAP:** (None, SSL, TLS, STARTTLS) **Transport security - SMTP:** (None, SSL, TLS, STARTTLS) **Number of accounts:** **ownCloud Mail version build date:** (only if you are using a Nightly Build) ### ownCloud Core #### Server configuration **Operating system**: **Web server:** **Database:** **PHP version:** **ownCloud version:** (see ownCloud admin page) **Updated from an older ownCloud or fresh install:** **List of activated apps:** ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder ``` **The content of config/config.php:** ``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder or Insert your config.php content here (Without the database password, passwordsalt and secret) ``` #### Client configuration **Browser:** **Operating system:** #### Logs ##### Web server error log ``` Insert your webserver log here ``` ##### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here ``` ##### Horde IMAP log (data/horde_imap.log) ``` Insert your horde IMAP log here, see https://github.com/owncloud/mail#debug-mode ``` ##### Horde SMTP log (data/horde_smtp.log) ``` Insert your horde SMTP log here, see https://github.com/owncloud/mail#debug-mode ``` ##### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```