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| author | Jos Poortvliet <jos@opensuse.org> | 2018-01-02 16:44:19 +0300 |
|---|---|---|
| committer | GitHub <noreply@github.com> | 2018-01-02 16:44:19 +0300 |
| commit | 275ec2b9bab7d1674bfd9e0faa68f8311187f577 (patch) | |
| tree | 2852cfe6ee04e184f36a2a5d07db21c88b923dc3 /issue_template.md | |
| parent | 99175c32e5305538e3ded6e80fbaa77cd8f7ebfb (diff) | |
Note about enterprise users
It is sometimes annoying to have users come here and complain about wrong priorities, especially when they are clearly running a (large) corporate instance. They should either contribute themselves or get a support contract...
Diffstat (limited to 'issue_template.md')
| -rw-r--r-- | issue_template.md | 4 |
1 files changed, 4 insertions, 0 deletions
diff --git a/issue_template.md b/issue_template.md index ecf2f62ea68..e614ea0aed0 100644 --- a/issue_template.md +++ b/issue_template.md @@ -7,6 +7,10 @@ For reporting potential security issues please see https://nextcloud.com/securit To make it possible for us to help you please fill out below information carefully. You can also use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate + +If you are a customer, please submit your issue directly in the Nextcloud Portal https://portal.nextcloud.com so it gets resolved more quickly by our dedicated engineers. + +Note that Nextcloud is an open source project backed by Nextcloud GmbH. Most of our volunteers are home users and thus primarily care about issues that affect home users. Our paid engineers prioritize issues of our customers. If you are neither a home user nor a customer, consider paying somebody to fix your issue, do it yourself or become a customer. --> ### Steps to reproduce 1. |