diff options
Diffstat (limited to 'templates/media/opsgenie/media_opsgenie.yaml')
| -rw-r--r-- | templates/media/opsgenie/media_opsgenie.yaml | 47 |
1 files changed, 39 insertions, 8 deletions
diff --git a/templates/media/opsgenie/media_opsgenie.yaml b/templates/media/opsgenie/media_opsgenie.yaml index 386158579ad..e03d49cf1db 100644 --- a/templates/media/opsgenie/media_opsgenie.yaml +++ b/templates/media/opsgenie/media_opsgenie.yaml @@ -1,6 +1,6 @@ zabbix_export: - version: '5.4' - date: '2020-10-16T09:33:49Z' + version: '6.0' + date: '2022-09-23T08:01:59Z' media_types: - name: Opsgenie @@ -25,6 +25,9 @@ zabbix_export: name: event_tags_json value: '{EVENT.TAGSJSON}' - + name: event_update_action + value: '{EVENT.UPDATE.ACTION}' + - name: event_update_status value: '{EVENT.UPDATE.STATUS}' - @@ -67,6 +70,9 @@ zabbix_export: name: severity_warning value: P4 - + name: status_counter + value: '25' + - name: trigger_id value: '{TRIGGER.ID}' - @@ -76,7 +82,8 @@ zabbix_export: name: zbxuser value: '{USER.FULLNAME}' script: | - var Media = { + var method, + Media = { params: {}, name: '', labels: [], @@ -203,15 +210,27 @@ zabbix_export: }, getAlertId: function (requestId) { + status_counter = params.status_counter || 25; do { resp = Media.request('get', 'requests/' + requestId, undefined, true); + status_counter -= 1; } - while (typeof resp.response !== 'object' || typeof resp.response.data === 'undefined' - || resp.response.data.success === false); + while ( status_counter > 0 && + ( + typeof resp.response !== 'object' || + typeof resp.response.data === 'undefined' || + resp.response.data.success === false && + !resp.response.data.status.includes("There is no open alert") && + !resp.response.data.status.includes("Alert is already") + ) + ); if (typeof resp.response !== 'object' || typeof resp.response.data === 'undefined') { throw 'Cannot get ' + Media.name + ' issue ID. Check debug log for more information.'; } + else if (resp.response.data.success === false ) { + throw Media.name + ': Operation status (' + resp.response.data.status + ')'; + } return resp; } @@ -357,12 +376,24 @@ zabbix_export: throw Media.name + ' response code is unexpected. Check debug log for more information.'; } } - // Update a created issue. + // Update or close the created issue. else { fields.user = (params.event_value != 0) ? params.zbxuser : ''; fields.note = params.alert_message; + if ( [0, 3].indexOf(parseInt(params.event_source)) > -1 && params.event_value == 0 ) { + // skip sending of close request from update operation(mandatory when both update & recovery operations are defined in action) + method = params.event_update_status == 0 ? "close" : "skip"; + } + else if ( params.event_source == 0 && params.event_value == 1 && params.event_update_status == 1 && params.event_update_action.includes('acknowledged')) { + method = params.event_update_action.includes('unacknowledged') ? "unacknowledge" : "acknowledge"; + } + else { + method = "notes"; + } + + if (method !== "skip") { + resp = Media.request('post', params.event_id + '/' + method +'?identifierType=alias', fields); - resp = Media.request('post', params.event_id + '/notes?identifierType=alias', fields); if (typeof resp.response !== 'object' || typeof resp.response.result === 'undefined') { throw 'Cannot update ' + Media.name + ' issue. Check debug log for more information.'; } @@ -374,7 +405,7 @@ zabbix_export: throw Media.name + ' response code is unexpected. Check debug log for more information.'; } } - + } return JSON.stringify(result); } catch (error) { |