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|
zabbix_export:
version: '5.4'
date: '2020-10-16T09:33:50Z'
media_types:
-
name: PagerDuty
type: WEBHOOK
parameters:
-
name: alert_message
value: '{ALERT.MESSAGE}'
-
name: eventack
value: '{EVENT.ACK.STATUS}'
-
name: eventdate
value: '{EVENT.DATE}'
-
name: eventid
value: '{EVENT.ID}'
-
name: eventname
value: '{ALERT.SUBJECT}'
-
name: eventtags
value: '{EVENT.TAGS}'
-
name: eventtime
value: '{EVENT.TIME}'
-
name: eventupdate
value: '{EVENT.UPDATE.STATUS}'
-
name: eventvalue
value: '{EVENT.VALUE}'
-
name: event_source
value: '{EVENT.SOURCE}'
-
name: hostip
value: '{HOST.IP}'
-
name: hostname
value: '{HOST.NAME}'
-
name: severity
value: '{EVENT.NSEVERITY}'
-
name: token
value: '<put your key>'
-
name: triggerdesc
value: '{TRIGGER.DESCRIPTION}'
-
name: triggerid
value: '{TRIGGER.ID}'
-
name: triggeropdata
value: '{EVENT.OPDATA}'
-
name: url
value: '{$ZABBIX.URL}'
script: |
try {
var params = JSON.parse(value),
req = new HttpRequest(),
fields = {},
resp = '';
// Correspondence between the PagerDuty and Zabbix severity level
var severityMapping = [
'info', // Not classified
'info', // Information
'warning', // Warning
'warning', // Average
'error', // High
'critical' // Disaster
];
if (!severityMapping[params.severity]) {
params.severity = '0';
}
if (typeof params.HTTPProxy === 'string' && params.HTTPProxy.trim() !== '') {
req.setProxy(params.HTTPProxy);
}
if (isNaN(parseInt(params.eventid)) || params.eventid < 1) {
throw 'incorrect value for variable "eventid". The value must be a positive number.';
}
if (params.eventname.length < 1) {
throw 'incorrect value for variable "eventname". The value must be a non-empty string.';
}
if (isNaN(parseInt(params.severity)) || (params.severity < 0 && params.severity > 5)) {
throw 'incorrect value for variable "severity". The value must be a number 0..5.';
}
if ([0, 1, 2, 3].indexOf(parseInt(params.event_source)) === -1) {
throw 'Incorrect "event_source" parameter given: "' + params.event_source + '".\nMust be 0-3.';
}
// Check {EVENT.VALUE} for trigger-based and internal events.
if (params.eventvalue !== '0' && params.eventvalue !== '1'
&& (params.event_source === '0' || params.event_source === '3')) {
throw 'Incorrect "eventvalue" parameter given: "' + params.eventvalue + '".\nMust be 0 or 1.';
}
if (params.event_source === '0') {
if (params.hostname.length < 1) {
throw 'incorrect value for variable "hostname". The value must be a non-empty string.';
}
if (isNaN(parseInt(params.triggerid)) || params.triggerid < 1) {
throw 'incorrect value for variable "triggerid". The value must be a positive number.';
}
if (params.eventack != 'Yes' && params.eventack != 'No') {
throw 'incorrect value for variable "eventack". The value must be Yes or No.';
}
if (isNaN(parseInt(params.eventupdate)) || (params.eventupdate < 0 || params.eventupdate > 1)) {
throw 'incorrect value for variable "eventupdate". The value must be 0 or 1.';
}
}
req.addHeader('Content-Type: application/json');
fields.routing_key = params.token;
fields.dedup_key = params.eventid;
if (((params.eventvalue == 1) && (params.eventupdate == 0)) || params.event_source !== '0') {
fields.event_action = 'trigger';
fields.payload = {
summary: params.eventname,
source: (params.event_source === '1') ? 'Discovery' : params.hostname + ' : ' + params.hostip,
severity: severityMapping[params.severity],
};
if (params.event_source === '0') {
fields.payload.custom_details = {
'Event date': params.eventdate,
'Event time': params.eventtime,
'Trigger description': params.triggerdesc,
'Trigger opdata': params.triggeropdata,
'Event tags': params.eventtags,
'Event host': params.hostname,
'Event host ip': params.hostip
};
fields.links = [{
href: params.url + '/tr_events.php?triggerid=' + params.triggerid + '&eventid=' + params.eventid,
text: 'Event link'
}];
}
else {
fields.payload.custom_details = {
'Alert message': params.alert_message
};
}
fields.client = 'Zabbix';
fields.client_url = params.url;
}
else if ((params.eventvalue == 1) && (params.eventupdate == 1) && (params.eventack == 'Yes'))
fields.event_action = 'acknowledge';
else if (params.eventvalue == 0)
fields.event_action = 'resolve';
else
throw 'incorrect values. Update message without ack will not be sent.';
Zabbix.log(4, '[PagerDuty Webhook] Sending request:' + JSON.stringify(fields));
resp = req.post('https://events.pagerduty.com/v2/enqueue',
JSON.stringify(fields)
);
Zabbix.log(4, '[PagerDuty Webhook] Receiving response:' + resp);
try {
resp = JSON.parse(resp);
}
catch (error) {
throw 'incorrect response. PagerDuty returned a non-JSON object.';
}
if (req.getStatus() != 202) {
if (typeof resp === 'object' && typeof resp.errors === 'object' && typeof resp.errors[0] === 'string') {
throw resp.errors[0];
}
else {
throw 'Unknown error.';
}
}
if (resp.status != 'success') {
throw 'Unknown error.';
}
return 'OK';
}
catch (error) {
Zabbix.log(3, '[PagerDuty Webhook] Notification failed : ' + error);
throw 'PagerDuty notification failed : ' + error;
}
description: |
Please refer to https://v2.developer.pagerduty.com/docs/send-an-event-events-api-v2 and https://www.zabbix.com/documentation/6.0/manual/config/notifications/media/webhook#example_scripts.
Set global macro {$ZABBIX.URL} with your Zabbix server URL.
Add a dedicated user with the media type "PagerDuty" and place the integration key in the "token" parameter to integrate into the service.
message_templates:
-
event_source: TRIGGERS
operation_mode: PROBLEM
subject: 'Problem: {EVENT.NAME}'
message: |
Problem started at {EVENT.TIME} on {EVENT.DATE}
Problem name: {EVENT.NAME}
Host: {HOST.NAME}
Severity: {EVENT.SEVERITY}
Operational data: {EVENT.OPDATA}
Original problem ID: {EVENT.ID}
{TRIGGER.URL}
-
event_source: TRIGGERS
operation_mode: RECOVERY
subject: 'Resolved in {EVENT.DURATION}: {EVENT.NAME}'
message: |
Problem has been resolved at {EVENT.RECOVERY.TIME} on {EVENT.RECOVERY.DATE}
Problem name: {EVENT.NAME}
Problem duration: {EVENT.DURATION}
Host: {HOST.NAME}
Severity: {EVENT.SEVERITY}
Original problem ID: {EVENT.ID}
{TRIGGER.URL}
-
event_source: TRIGGERS
operation_mode: UPDATE
subject: 'Updated problem in {EVENT.AGE}: {EVENT.NAME}'
message: |
{USER.FULLNAME} {EVENT.UPDATE.ACTION} problem at {EVENT.UPDATE.DATE} {EVENT.UPDATE.TIME}.
{EVENT.UPDATE.MESSAGE}
Current problem status is {EVENT.STATUS}, age is {EVENT.AGE}, acknowledged: {EVENT.ACK.STATUS}.
-
event_source: DISCOVERY
operation_mode: PROBLEM
subject: 'Discovery: {DISCOVERY.DEVICE.STATUS} {DISCOVERY.DEVICE.IPADDRESS}'
message: |
Discovery rule: {DISCOVERY.RULE.NAME}
Device IP: {DISCOVERY.DEVICE.IPADDRESS}
Device DNS: {DISCOVERY.DEVICE.DNS}
Device status: {DISCOVERY.DEVICE.STATUS}
Device uptime: {DISCOVERY.DEVICE.UPTIME}
Device service name: {DISCOVERY.SERVICE.NAME}
Device service port: {DISCOVERY.SERVICE.PORT}
Device service status: {DISCOVERY.SERVICE.STATUS}
Device service uptime: {DISCOVERY.SERVICE.UPTIME}
-
event_source: AUTOREGISTRATION
operation_mode: PROBLEM
subject: 'Autoregistration: {HOST.HOST}'
message: |
Host name: {HOST.HOST}
Host IP: {HOST.IP}
Agent port: {HOST.PORT}
|
