Snap-Crashing.md

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# Unrecognized image format

If you get errors like:

```
Gtk:ERROR:../src/gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /snap/remmina/x1/share/icons/Adwaita/16x16/status/image-missing.png: Unrecognized image file format (gdk-pixbuf-error-quark, 3)
Bail out! Gtk:ERROR:../src/gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /snap/remmina/x1/share/icons/Adwaita/16x16/status/image-missing.png: Unrecognized image file format (gdk-pixbuf-error-quark, 3)
[1]    1942628 abort (core dumped)  G_MESSAGES_PREFIXED=all G_MESSAGES_DEBUG=all snap run remmina
```

Run this command

```
sudo update-mime-database /usr/share/mime
```

# Saving crash Remmina

Sometimes is an AppArmor issue that can be solved with:  
  
```
sudo dpkg-reconfigure apparmor
``` 

Sometimes you need to remove and install again Remmina (the hard way)

```
# Backup your .remmina and remmina.pref files under /home/<username>/snap/remmina, after
sudo snap remove remmina
# reboot (sadly)
sudo snap install remmina
# restore your profiles and Remmina preferences
``` 

# Cannot connect to Windows server

Often is because the installed `ffmpeg` doesn't contain required codecs.

Running Remmina in [debug mode](https://gitlab.com/Remmina/Remmina/-/wikis/Usage/Remmina-debugging) will show these errors:

```
[17:04:30:233] [9:90] [ERROR][com.freerdp.codec] - Failed to initialize libav parser
[17:04:30:233] [9:90] [ERROR][com.freerdp.core.codecs] - Failed to create h264 codec context
```  

That you can solve with:

```
flatp install org.freedesktop.Platform.ffmpeg-full -y
```