Merge branch 'zj-slash-command-docs' into 'master'

Docs on Mattermost commands

Still needs some screenshots, depends on: https://gitlab.com/gitlab-org/gitlab-ce/merge_requests/7558

/cc @ayufan @SeanPackham

See merge request !7567

12 files changed, 158 insertions, 0 deletions

diff --git a/doc/project_services/img/mattermost_add_slash_command.png b/doc/project_services/img/mattermost_add_slash_command.png
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diff --git a/doc/project_services/img/mattermost_team_integrations.png b/doc/project_services/img/mattermost_team_integrations.png
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diff --git a/doc/project_services/mattermost_slash_commands.md b/doc/project_services/mattermost_slash_commands.md
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@@ -0,0 +1,157 @@
+# Mattermost slash commands
+
+> Introduced in GitLab 8.14
+
+Mattermost commands give users an extra interface to perform common operations
+from the chat environment. This allows one to, for example, create an issue as
+soon as the idea was discussed in Mattermost.
+
+## Prerequisites
+
+Mattermost 3.4 and up is required.
+
+If you have the Omnibus GitLab package installed, Mattermost is already bundled
+in it. All you have to do is configure it. Read more in the
+[Omnibus GitLab Mattermost documentation][omnimmdocs].
+
+## Configuration
+
+The configuration consists of two parts. First you need to enable the slash
+commands in Mattermost and then enable the service in GitLab.
+
+
+### Step 1. Enable custom slash commands in Mattermost
+
+The first thing to do in Mattermost is to enable custom slash commands from
+the administrator console.
+
+1. Log in with an account that has admin privileges and navigate to the system
+   console.
+
+    ![Mattermost go to console](img/mattermost_goto_console.png)
+
+    ---
+
+1. Click **Custom integrations** and set **Enable Custom Slash Commands** to
+   true.
+
+    ![Mattermost console](img/mattermost_console_integrations.png)
+
+    ---
+
+1. Click **Save** at the bottom to save the changes.
+
+### Step 2. Open the Mattermost slash commands service in GitLab
+
+1. Open a new tab for GitLab and go to your project's settings
+   **Services ➔ Mattermost command**. A screen will appear with all the values you
+   need to copy in Mattermost as described in the next step. Leave the window open.
+
+    >**Note:**
+    GitLab will propose some values for the Mattermost settings. The only one
+    required to copy-paste as-is is the **Request URL**, all the others are just
+    suggestions.
+
+    ![Mattermost setup instructions](img/mattermost_config_help.png)
+
+    ---
+
+1. Proceed to the next step and create a slash command in Mattermost with the
+   above values.
+
+### Step 3. Create a new custom slash command in Mattermost
+
+Now that you have enabled the custom slash commands in Mattermost and opened
+the Mattermost slash commands service in GitLab, it's time to copy these values
+in a new slash command.
+
+1. Back to Mattermost, under your team page settings, you should see the
+   **Integrations** option.
+
+    ![Mattermost team integrations](img/mattermost_team_integrations.png)
+
+    ---
+
+1. Go to the **Slash Commands** integration and add a new one by clicking the
+   **Add Slash Command** button.
+
+    ![Mattermost add command](img/mattermost_add_slash_command.png)
+
+    ---
+
+1. Fill in the options for the custom command as described in
+   [step 2](#step-2-open-the-mattermost-slash-commands-service-in-gitlab).
+
+    >**Note:**
+    If you plan on connecting multiple projects, pick a slash command trigger
+    word that relates to your projects such as `/gitlab-project-name` or even
+    just `/project-name`. Only use `/gitlab` if you will only connect a single
+    project to your Mattermost team.
+
+    ![Mattermost add command configuration](img/mattermost_slash_command_configuration.png)
+
+1. After you setup all the values, copy the token (we will use it below) and
+   click **Done**.
+
+    ![Mattermost slash command token](img/mattermost_slash_command_token.png)
+
+### Step 4. Copy the Mattermost token into the Mattermost slash command service
+
+1. In GitLab, paste the Mattermost token you copied in the previous step and
+   check the **Active** checkbox.
+
+    ![Mattermost copy token to GitLab](img/mattermost_gitlab_token.png)
+
+1. Click **Save changes** for the changes to take effect.
+
+---
+
+You are now set to start using slash commands in Mattermost that talk to the
+GitLab project you configured.
+
+## Authorizing Mattermost to interact with GitLab
+
+The first time a user will interact with the newly created slash commands,
+Mattermost will trigger an authorization process.
+
+![Mattermost bot authorize](img/mattermost_bot_auth.png)
+
+This will connect your Mattermost user with your GitLab user. You can
+see all authorized chat accounts in your profile's page under **Chat**.
+
+When the authorization process is complete, you can start interacting with
+GitLab using the Mattermost commands.
+
+## Available slash commands
+
+The available slash commands so far are:
+
+| Command | Description | Example |
+| ------- | ----------- | ------- |
+| `/<trigger> issue create <title>\n<description>` | Create a new issue in the project that `<trigger>` is tied to. `<description>` is optional. | `/trigger issue create We need to change the homepage` |
+| `/<trigger> issue show <issue-number>` | Show the issue with ID `<issue-number>` from the project that `<trigger>` is tied to. | `/trigger issue show 42` |
+| `/<trigger> deploy <environment> to <environment>` | Start the CI job that deploys from one environment to another, for example `staging` to `production`. CI/CD must be [properly configured][ciyaml]. | `/trigger deploy staging to production` |
+
+To see a list of available commands that can interact with GitLab, type the
+trigger word followed by `help`:
+
+```
+/my-project help
+```
+
+![Mattermost bot available commands](img/mattermost_bot_available_commands.png)
+
+## Permissions
+
+The permissions to run the [available commands](#available-commands) derive from
+the [permissions you have on the project](../user/permissions.md#project).
+
+## Further reading
+
+- [Mattermost slash commands documentation][mmslashdocs]
+- [Omnibus GitLab Mattermost][omnimmdocs]
+
+
+[omnimmdocs]: https://docs.gitlab.com/omnibus/gitlab-mattermost/
+[mmslashdocs]: https://docs.mattermost.com/developer/slash-commands.html
+[ciyaml]: ../ci/yaml/README.md
diff --git a/doc/project_services/project_services.md b/doc/project_services/project_services.md
index 4442b7c1742..890f7525b0e 100644
--- a/doc/project_services/project_services.md
+++ b/doc/project_services/project_services.md
@@ -42,6 +42,7 @@ further configuration instructions and details. Contributions are welcome.
 | [Irker (IRC gateway)](irker.md) | Send IRC messages, on update, to a list of recipients through an Irker gateway |
 | [JIRA](jira.md) | JIRA issue tracker |
 | JetBrains TeamCity CI | A continuous integration and build server |
+| [Mattermost slash commands](mattermost_slash_commands.md) | Mattermost chat and ChatOps slash commands |
 | PivotalTracker | Project Management Software (Source Commits Endpoint) |
 | Pushover | Pushover makes it easy to get real-time notifications on your Android device, iPhone, iPad, and Desktop |
 | [Redmine](redmine.md) | Redmine issue tracker |