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authorGitLab Bot <gitlab-bot@gitlab.com>2022-03-18 23:02:30 +0300
committerGitLab Bot <gitlab-bot@gitlab.com>2022-03-18 23:02:30 +0300
commit41fe97390ceddf945f3d967b8fdb3de4c66b7dea (patch)
tree9c8d89a8624828992f06d892cd2f43818ff5dcc8 /doc/operations/incident_management/oncall_schedules.md
parent0804d2dc31052fb45a1efecedc8e06ce9bc32862 (diff)
Add latest changes from gitlab-org/gitlab@14-9-stable-eev14.9.0-rc42
Diffstat (limited to 'doc/operations/incident_management/oncall_schedules.md')
-rw-r--r--doc/operations/incident_management/oncall_schedules.md8
1 files changed, 3 insertions, 5 deletions
diff --git a/doc/operations/incident_management/oncall_schedules.md b/doc/operations/incident_management/oncall_schedules.md
index 84ab5da77df..9b2e9159429 100644
--- a/doc/operations/incident_management/oncall_schedules.md
+++ b/doc/operations/incident_management/oncall_schedules.md
@@ -10,8 +10,8 @@ info: To determine the technical writer assigned to the Stage/Group associated w
Use on-call schedule management to create schedules for responders to rotate on-call
responsibilities. Maintain the availability of your software services by putting your teams on-call.
-With an on-call schedule, your team is notified immediately when things go wrong so they can quickly
-respond to service outages and disruptions.
+With [escalation policies](escalation_policies.md) and on-call schedules, your team is notified immediately
+when things go wrong so they can quickly respond to service outages and disruptions.
To use on-call schedules:
@@ -111,9 +111,7 @@ Hover over any rotation shift participants in the schedule to view their individ
## Page an on-call responder
-When an alert is created in a project, GitLab sends an email to the on-call responder(s) in the
-on-call schedule for that project. If there is no schedule or no one on-call in that schedule at the
-time the alert is triggered, no email is sent.
+See [Paging](paging.md#paging) for more details.
## Removal or deletion of on-call user