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authorGitLab Bot <gitlab-bot@gitlab.com>2020-05-20 17:34:42 +0300
committerGitLab Bot <gitlab-bot@gitlab.com>2020-05-20 17:34:42 +0300
commit9f46488805e86b1bc341ea1620b866016c2ce5ed (patch)
treef9748c7e287041e37d6da49e0a29c9511dc34768 /doc/subscriptions
parentdfc92d081ea0332d69c8aca2f0e745cb48ae5e6d (diff)
Add latest changes from gitlab-org/gitlab@13-0-stable-ee
Diffstat (limited to 'doc/subscriptions')
-rw-r--r--doc/subscriptions/index.md24
1 files changed, 22 insertions, 2 deletions
diff --git a/doc/subscriptions/index.md b/doc/subscriptions/index.md
index c81310edc44..3978506cbf9 100644
--- a/doc/subscriptions/index.md
+++ b/doc/subscriptions/index.md
@@ -75,9 +75,10 @@ count as active users in the subscription period in which they were originally a
- Members with Guest permissions on an Ultimate subscription.
- GitLab-created service accounts: `Ghost User` and `Support Bot`.
-##### User Statistics
+##### Users statistics
-A breakdown of the users within your instance including active, billable and blocked can be found by navigating to **Admin Area > Overview > Dashboard** and selecting `Users Statistics` button within the `Users` widget..
+To view a breakdown of the users within your instance, including active, billable, and blocked, go to **Admin Area > Overview > Dashboard** and select **Users statistics** in the **Users** section.
+For more details, see [Users statistics](../user/admin_area/index.md#users-statistics).
NOTE: **Note:**
If you have LDAP integration enabled, anyone in the configured domain can sign up for a GitLab account. This can result in an unexpected bill at time of renewal. Consider [disabling new signups](../user/admin_area/settings/sign_up_restrictions.md) and managing new users manually instead.
@@ -126,6 +127,7 @@ instance, ensure you're purchasing enough seats to
With the [Customers Portal](https://customers.gitlab.com/) you can:
- [Change billing information](#change-billing-information)
+- [Change the payment method](#change-payment-method)
- [Change the linked account](#change-the-linked-account)
- [Change the associated namespace](#change-the-associated-namespace)
@@ -143,6 +145,15 @@ Future purchases will use the information in this section.
The email listed in this section is used for the Customers Portal
login and for license-related email communication.
+### Change payment method
+
+To change payment method or update credit card information:
+
+1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in).
+1. Select the **My account** drop-down and click on **Payment methods**.
+1. **Edit** the existing payment method information or **Add new payment method**.
+1. Save changes.
+
### Change the linked account
To change the GitLab.com account associated with a Customers Portal
@@ -171,6 +182,8 @@ Subscription charges are calculated based on the total number of users in a grou
## View your subscription
+### View your GitLab.com subscription
+
To see the status of your GitLab.com subscription, log into GitLab.com and go to the **Billing** section of the relevant namespace:
- For individuals:
@@ -190,6 +203,13 @@ The following table describes details of your subscription for groups:
| Subscription start date | Date your subscription started. If this is for a Free plan, is the date you transitioned off your group's paid plan. |
| Subscription end date | Date your current subscription will end. Does not apply to Free plans. |
+### View your self-managed subscription
+
+To view the status of your self-managed subscription, log into the self-managed instance and go to the **License** page.
+
+ 1. Go to **{admin}** **Admin Area**.
+ 1. From the left-hand menu, select **License**.
+
## Renew your subscription
To renew your subscription, [prepare for renewal by reviewing your account](#prepare-for-renewal-by-reviewing-your-account), then do one of the following: