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authorGitLab Bot <gitlab-bot@gitlab.com>2019-12-03 00:06:51 +0300
committerGitLab Bot <gitlab-bot@gitlab.com>2019-12-03 00:06:51 +0300
commita19a376bf35b2009566e86b8190662c21ed7e2ba (patch)
tree46d3ea7f44a0a732b96fcbae0cf09d3cfd8ec9dc /doc/user/project/service_desk.md
parent556c79d6cc3d7b24ecbba3a79f8432eb3fcf5c7e (diff)
Add latest changes from gitlab-org/gitlab@master
Diffstat (limited to 'doc/user/project/service_desk.md')
-rw-r--r--doc/user/project/service_desk.md5
1 files changed, 4 insertions, 1 deletions
diff --git a/doc/user/project/service_desk.md b/doc/user/project/service_desk.md
index 0ca34c4ed02..3a354e1a4f4 100644
--- a/doc/user/project/service_desk.md
+++ b/doc/user/project/service_desk.md
@@ -57,7 +57,7 @@ you can skip the step 1 below; you only need to enable it per project.
support [email sub-addressing](../../administration/incoming_email.md#email-sub-addressing).
1. Navigate to your project's **Settings** and scroll down to the **Service Desk**
section.
-1. If you have the correct access and an Premium license,
+1. If you have the correct access and a Premium license,
you will see an option to set up Service Desk:
![Activate Service Desk option](img/service_desk_disabled.png)
@@ -79,6 +79,9 @@ you can skip the step 1 below; you only need to enable it per project.
However the older format is still supported, allowing existing aliases
or contacts to continue working._
+1. If you have [templates](description_templates.md) in your repository, then you can optionally
+ select one of these templates from the dropdown to append it to all Service Desk issues.
+
1. Service Desk is now enabled for this project! You should be able to access it from your project's navigation **Issue submenu**:
![Service Desk Navigation Item](img/service_desk_nav_item.png)