1 files changed, 6 insertions, 0 deletions
diff --git a/app/models/issue.rb b/app/models/issue.rb
index 5c5190f88b1..619555f369d 100644
--- a/app/models/issue.rb
+++ b/app/models/issue.rb
@@ -98,6 +98,8 @@ class Issue < ApplicationRecord
 
   scope :counts_by_state, -> { reorder(nil).group(:state_id).count }
 
+  scope :service_desk, -> { where(author: ::User.support_bot) }
+
   # An issue can be uniquely identified by project_id and iid
   # Takes one or more sets of composite IDs, expressed as hash-like records of
   # `{project_id: x, iid: y}`.
@@ -373,6 +375,10 @@ class Issue < ApplicationRecord
     )
   end
 
+  def from_service_desk?
+    author.id == User.support_bot.id
+  end
+
   private
 
   def ensure_metrics