1 files changed, 30 insertions, 0 deletions
diff --git a/app/models/service_desk_setting.rb b/app/models/service_desk_setting.rb
new file mode 100644
index 00000000000..bcc17d32272
--- /dev/null
+++ b/app/models/service_desk_setting.rb
@@ -0,0 +1,30 @@
+# frozen_string_literal: true
+
+class ServiceDeskSetting < ApplicationRecord
+  include Gitlab::Utils::StrongMemoize
+
+  belongs_to :project
+  validates :project_id, presence: true
+  validate :valid_issue_template
+  validates :outgoing_name, length: { maximum: 255 }, allow_blank: true
+  validates :project_key, length: { maximum: 255 }, allow_blank: true, format: { with: /\A[a-z0-9_]+\z/ }
+
+  def issue_template_content
+    strong_memoize(:issue_template_content) do
+      next unless issue_template_key.present?
+
+      Gitlab::Template::IssueTemplate.find(issue_template_key, project).content
+    rescue ::Gitlab::Template::Finders::RepoTemplateFinder::FileNotFoundError
+    end
+  end
+
+  def issue_template_missing?
+    issue_template_key.present? && !issue_template_content.present?
+  end
+
+  def valid_issue_template
+    if issue_template_missing?
+      errors.add(:issue_template_key, 'is empty or does not exist')
+    end
+  end
+end