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-rw-r--r--doc/ci/resource_groups/index.md6
1 files changed, 4 insertions, 2 deletions
diff --git a/doc/ci/resource_groups/index.md b/doc/ci/resource_groups/index.md
index a0f6a8008d0..bf41d325ac2 100644
--- a/doc/ci/resource_groups/index.md
+++ b/doc/ci/resource_groups/index.md
@@ -262,14 +262,16 @@ first check that the resource group is working correctly:
1. Select **View job currently using resource**.
1. Check the job status:
- If the status is `running` or `pending`, the feature is working correctly. Wait until the job finishes and releases the resource.
- - If the status is not `running` or `pending`, the feature might not be working correctly.
+ - If the status is `created` and the [process mode](#process-modes) is either **Oldest first** or **Newest first**, the feature is working correctly.
+ Visit the pipeline page of the job and check which upstream stage or job is blocking the execution.
+ - If none of the above conditions are met, the feature might not be working correctly.
[Open a new issue](https://gitlab.com/gitlab-org/gitlab/-/issues/new) with the following information:
- The job ID.
- The job status.
- How often the problem occurs.
- Steps to reproduce the problem.
-You can also get job information from the GraphQL API. You should use the GraphQL API if you use pipeline-level concurrency control with cross-project/parent-child pipelines because the trigger jobs are not accessible from the UI.
+You can also get job information from the GraphQL API. You should use the GraphQL API if you use [pipeline-level concurrency control with cross-project/parent-child pipelines](#pipeline-level-concurrency-control-with-cross-projectparent-child-pipelines) because the trigger jobs are not accessible from the UI.
To get job information from the GraphQL API: