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diff --git a/doc/ci/runners/saas/macos_saas_runner.md b/doc/ci/runners/saas/macos_saas_runner.md
index 0ab2de36f10..65404c89f9a 100644
--- a/doc/ci/runners/saas/macos_saas_runner.md
+++ b/doc/ci/runners/saas/macos_saas_runner.md
@@ -6,7 +6,7 @@ info: To determine the technical writer assigned to the Stage/Group associated w
# SaaS runners on macOS (Limited Availability) **(PREMIUM SAAS)**
-SaaS runners on macOS are now in [Limited Availability](../../../policy/alpha-beta-support.md#beta-features) for approved open source programs and customers in Premium and Ultimate plans.
+SaaS runners on macOS are in [Limited Availability](../../../policy/alpha-beta-support.md#limited-availability-la) for approved open source programs and customers in Premium and Ultimate plans.
SaaS runners on macOS provide an on-demand macOS build environment integrated with
GitLab SaaS [CI/CD](../../../ci/index.md).
@@ -18,6 +18,15 @@ CI/CD minutes used on GitLab SaaS macOS runners are included in your CI/CD minut
Refer to the CI/CD minutes [cost factor](../../../ci/pipelines/cicd_minutes.md#cost-factor) for the cost factor applied to the GitLab SaaS macOS runners.
+## Access request process
+
+While in limited availability, to run CI jobs on the macOS runners, GitLab SaaS customer namespaces must be explicitly added to the macOS `allow-list`. Customers who participated in the beta have already been added.
+
+After you have been added, you can use the macOS runners for any projects in your namespace.
+
+To request access, open a [limited availability access request](https://gitlab.com/gitlab-com/runner-saas-macos-limited-availability/-/issues/new).
+The expected turnaround for activation is two business days.
+
## Quickstart
To start using SaaS runners on macOS, you must be an active GitLab SaaS Premium or Ultimate customer. Participants in the GitLab Open Source program are also eligible to use the service.