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+---
+stage: Growth
+group: Product Intelligence
+info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
+---
+
+# Service Ping review guidelines
+
+This page includes introductory material for a
+[Product Intelligence](https://about.gitlab.com/handbook/engineering/development/growth/product-intelligence/)
+review, and is specific to Service Ping related reviews. For broader advice and
+general best practices for code reviews, refer to our [code review guide](../code_review.md).
+
+## Resources for reviewers
+
+- [Service Ping Guide](index.md)
+- [Metrics Dictionary](metrics_dictionary.md)
+
+## Review process
+
+We recommend a Product Intelligence review when a merge request (MR) touches
+any of the following Service Ping files:
+
+- `usage_data*` files.
+- The Metrics Dictionary, including files in:
+ - [`config/metrics`](https://gitlab.com/gitlab-org/gitlab/-/tree/master/config/metrics).
+ - [`ee/config/metrics`](https://gitlab.com/gitlab-org/gitlab/-/tree/master/ee/config/metrics).
+ - [`dictionary.md`](https://gitlab.com/gitlab-org/gitlab/-/blob/master/doc/development/usage_ping/dictionary.md).
+ - [`schema.json`](https://gitlab.com/gitlab-org/gitlab/-/blob/master/config/metrics/schema.json).
+- Product Intelligence tooling. For example,
+ [`Gitlab::UsageMetricDefinitionGenerator`](https://gitlab.com/gitlab-org/gitlab/-/blob/master/lib/generators/gitlab/usage_metric_definition_generator.rb)
+
+### Roles and process
+
+#### The merge request **author** should
+
+- Decide whether a Product Intelligence review is needed.
+- If a Product Intelligence review is needed, add the labels
+ `~product intelligence` and `~product intelligence::review pending`.
+- Assign an
+ [engineer](https://gitlab.com/groups/gitlab-org/growth/product-intelligence/engineers/-/group_members?with_inherited_permissions=exclude) from the Product Intelligence team for a review.
+- Set the correct attributes in the metric's YAML definition:
+ - `product_section`, `product_stage`, `product_group`, `product_category`
+ - Provide a clear description of the metric.
+- Update the
+ [Metrics Dictionary](https://gitlab.com/gitlab-org/gitlab/-/blob/master/doc/development/usage_ping/dictionary.md) if needed.
+- Add a changelog [according to guidelines](../changelog.md).
+
+#### The Product Intelligence **reviewer** should
+
+- Perform a first-pass review on the merge request and suggest improvements to the author.
+- Check the [metrics location](index.md#1-naming-and-placing-the-metrics) in
+ the Service Ping JSON payload.
+- Add the `~database` label and ask for a [database review](../database_review.md) for
+ metrics that are based on Database.
+- For tracking using Redis HLL (HyperLogLog):
+ - Check the Redis slot.
+ - Check if a [feature flag is needed](index.md#recommendations).
+- For a metric's YAML definition:
+ - Check the metric's `description`.
+ - Check the metric's `key_path`.
+ - Check the `product_section`, `product_stage`, `product_group`, and `product_category` fields.
+ Read the [stages file](https://gitlab.com/gitlab-com/www-gitlab-com/blob/master/data/stages.yml).
+ - Check the file location. Consider the time frame, and if the file should be under `ee`.
+ - Check the tiers.
+- Approve the MR, and relabel the MR with `~"product intelligence::approved"`.
+
+## Review workload distribution
+
+[Danger bot](../dangerbot.md) adds the list of changed Product Intelligence files
+and pings the
+[`@gitlab-org/growth/product-intelligence/engineers`](https://gitlab.com/groups/gitlab-org/growth/product-intelligence/engineers/-/group_members?with_inherited_permissions=exclude) group for merge requests
+that are not drafts.
+
+Any of the Product Intelligence engineers can be assigned for the Product Intelligence review.