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Diffstat (limited to 'doc/integration/jira/index.md')
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1 files changed, 58 insertions, 2 deletions
diff --git a/doc/integration/jira/index.md b/doc/integration/jira/index.md index 2f694094940..5daad4094f4 100644 --- a/doc/integration/jira/index.md +++ b/doc/integration/jira/index.md @@ -1,7 +1,7 @@ --- -stage: Ecosystem +stage: Manage group: Integrations -info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments +info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments --- # Jira integrations **(FREE)** @@ -122,3 +122,59 @@ and complete the CAPTCHA. There is a [known bug](https://gitlab.com/gitlab-org/gitlab/-/issues/341571) where the Jira integration sometimes does not work for a project that has been imported. As a workaround, disable the integration and then re-enable it. + +### Bulk change all Jira integrations to Jira instance-level values + +To change all Jira projects to use instance-level integration settings: + +1. In a [Rails console](../../administration/operations/rails_console.md#starting-a-rails-console-session), run the following: + + ```ruby + jira_integration_instance_id = Integrations::Jira.find_by(instance: true).id + Integrations::Jira.where(active: true, instance: false, template: false, inherit_from_id: nil).find_each do |integration| + integration.update_attribute(:inherit_from_id, jira_integration_instance_id) + end + ``` + +1. Modify and save the instance-level integration from the UI to propagate the changes to all group-level and project-level integrations. + +### Check if Jira Cloud is linked + +You can use the [Rails console](../../administration/operations/rails_console.md#starting-a-rails-console-session) to check if Jira Cloud is linked to: + +A specified namespace: + +```ruby +JiraConnectSubscription.where(namespace: Namespace.by_path('group/subgroup')) +``` + +A specified project: + +```ruby +Project.find_by_full_path('path/to/project').jira_subscription_exists? +``` + +Any namespace: + +```ruby +installation = JiraConnectInstallation.find_by_base_url("https://customer_name.atlassian.net") +installation.subscriptions +``` + +### Bulk update the service integration password for all projects + +To reset the Jira user's password for all projects with active Jira integrations, +run the following in a [Rails console](../../administration/operations/rails_console.md#starting-a-rails-console-session): + +```ruby +p = Project.find_by_sql("SELECT p.id FROM projects p LEFT JOIN services s ON p.id = s.project_id WHERE s.type = 'JiraService' AND s.active = true") + +p.each do |project| + project.jira_integration.update_attribute(:password, '<your-new-password>') +end +``` + +### `500 Whoops` when accessing a Jira issue in GitLab + +When accessing a Jira issue in GitLab, you might get a `500 Whoops, something went wrong on our end` error. +Check [`production.log`](../../administration/logs/index.md#productionlog) to see if it contains a `:NoMethodError (undefined method 'duedate' for #<JIRA::Resource::Issue:0x00007f406d7b3180>)` exception. If that's the case, ensure the **Due date** field is visible for issues in the integrated Jira project. |