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Diffstat (limited to 'doc/integration/jira/index.md')
| -rw-r--r-- | doc/integration/jira/index.md | 19 |
1 files changed, 15 insertions, 4 deletions
diff --git a/doc/integration/jira/index.md b/doc/integration/jira/index.md index 371f3a4ab8e..4e8b5ca8927 100644 --- a/doc/integration/jira/index.md +++ b/doc/integration/jira/index.md @@ -67,10 +67,13 @@ The authentication method in Jira depends on whether you host Jira on your own s ## Privacy considerations -If you integrate a private GitLab project with Jira using the [**Jira integration**](#jira-integration), -actions in GitLab issues and merge requests linked to a Jira issue leak information -about the private project to non-administrator Jira users. If your installation uses Jira Cloud, -you can use the [GitLab.com for Jira Cloud app](connect-app.md) to avoid this risk. +All Jira integrations share data with Jira to make it visible outside of GitLab. +If you integrate a private GitLab project with Jira, the private data is +shared with users who have access to your Jira project. + +The [**Jira project integration**](#jira-integration) posts GitLab data in the form of comments in Jira issues. +The GitLab.com for Jira Cloud app and Jira DVCS connector share this data through the [**Jira Development Panel**](development_panel.md). +This method provides more fine-grained access control because access can be restricted to certain user groups or roles. ## Third-party Jira integrations @@ -91,6 +94,8 @@ set up for the integration has permission to: Jira issue references and update comments do not work if the GitLab issue tracker is disabled. +If you [restrict IP addresses for Jira access](https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/), make sure you add your self-managed IP addresses or [GitLab.com IP range](../../user/gitlab_com/index.md#ip-range) to the allowlist in Jira. + ### GitLab cannot close a Jira issue If GitLab cannot close a Jira issue: @@ -111,3 +116,9 @@ authenticate with the Jira site. To fix this error, sign in to your Jira instance and complete the CAPTCHA. + +### Jira integration does not work for imported project + +There is a [known bug](https://gitlab.com/gitlab-org/gitlab/-/issues/341571) +where the Jira integration sometimes does not work for a project that has been imported. +As a workaround, disable the integration and then re-enable it. |