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Diffstat (limited to 'doc/integration/jira/troubleshooting.md')
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1 files changed, 6 insertions, 6 deletions
diff --git a/doc/integration/jira/troubleshooting.md b/doc/integration/jira/troubleshooting.md index 0e679693614..586f09be751 100644 --- a/doc/integration/jira/troubleshooting.md +++ b/doc/integration/jira/troubleshooting.md @@ -1,17 +1,17 @@ --- stage: Manage -group: Integrations +group: Import and Integrate info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments --- -# Troubleshooting Jira integrations **(FREE)** +# Troubleshooting Jira **(FREE)** This page contains a list of common issues you might encounter when working with Jira integrations. ## GitLab cannot comment on a Jira issue If GitLab cannot comment on Jira issues, make sure the Jira user you -set up for the integration has permission to: +set up for the [Jira integration](configure.md) has permission to: - Post comments on a Jira issue. - Transition the Jira issue. @@ -91,16 +91,16 @@ To reset the Jira user's password for all projects with active Jira integrations run the following in a [Rails console](../../administration/operations/rails_console.md#starting-a-rails-console-session): ```ruby -p = Project.find_by_sql("SELECT p.id FROM projects p LEFT JOIN services s ON p.id = s.project_id WHERE s.type = 'JiraService' AND s.active = true") +p = Project.find_by_sql("SELECT p.id FROM projects p LEFT JOIN integrations i ON p.id = i.project_id WHERE i.type_new = 'Integrations::Jira' AND i.active = true") p.each do |project| project.jira_integration.update_attribute(:password, '<your-new-password>') end ``` -## `500 Whoops` when accessing a Jira issue in GitLab +## `500 We're sorry` when accessing a Jira issue in GitLab -When accessing a Jira issue in GitLab, you might get a `500 Whoops, something went wrong on our end` error. +When accessing a Jira issue in GitLab, you might get a `500 We're sorry. Something went wrong on our end` error. Check [`production.log`](../../administration/logs/index.md#productionlog) to see if it contains the following exception: ```plaintext |