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Diffstat (limited to 'doc/operations/incident_management/alerts.md')
-rw-r--r-- | doc/operations/incident_management/alerts.md | 14 |
1 files changed, 5 insertions, 9 deletions
diff --git a/doc/operations/incident_management/alerts.md b/doc/operations/incident_management/alerts.md index 276009ac200..c49684954d9 100644 --- a/doc/operations/incident_management/alerts.md +++ b/doc/operations/incident_management/alerts.md @@ -33,9 +33,10 @@ The alert list displays the following information: - **Event count**: The number of times that an alert has fired. - **Issue**: A link to the incident issue that has been created for the alert. - **Status**: The current status of the alert: - - **Triggered**: No one has begun investigation. + - **Triggered**: Investigation has not started. - **Acknowledged**: Someone is actively investigating the problem. - **Resolved**: No further work is required. + - **Ignored**: No action will be taken on the alert. NOTE: Check out a live example available from the @@ -167,22 +168,19 @@ difficult to track who is investigating and working on it. Assigning alerts ease To assign an alert: -1. To display the list of current alerts, navigate to **Operations > Alerts**: - - ![Alert List View Assignee(s)](img/alert_list_assignees_v13_1.png) +1. To display the list of current alerts, navigate to **Operations > Alerts**. -1. Select your desired alert to display its **Alert Details View**: +1. Select your desired alert to display its details. ![Alert Details View Assignee(s)](img/alert_details_assignees_v13_1.png) 1. If the right sidebar is not expanded, select **{angle-double-right}** **Expand sidebar** to expand it. + 1. In the right sidebar, locate the **Assignee**, and then select **Edit**. From the dropdown menu, select each user you want to assign to the alert. GitLab creates a [to-do item](../../user/todos.md) for each user. - ![Alert Details View Assignee(s)](img/alert_todo_assignees_v13_1.png) - After completing their portion of investigating or fixing the alert, users can unassign themselves from the alert. To remove an assignee, select **Edit** next to the **Assignee** dropdown menu and deselect the user from the list of assignees, or select **Unassigned**. @@ -203,8 +201,6 @@ add a to-do item: Select the **To-Do List** **{todo-done}** in the navigation bar to view your current to-do list. -![Alert Details Added to do](img/alert_detail_added_todo_v13_1.png) - ## Link runbooks to alerts > Runbook URLs [introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/39315) in GitLab 13.3. |