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Diffstat (limited to 'doc/operations/incident_management/oncall_schedules.md')
-rw-r--r--doc/operations/incident_management/oncall_schedules.md7
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diff --git a/doc/operations/incident_management/oncall_schedules.md b/doc/operations/incident_management/oncall_schedules.md
index 87745639c69..695b42f7d1a 100644
--- a/doc/operations/incident_management/oncall_schedules.md
+++ b/doc/operations/incident_management/oncall_schedules.md
@@ -107,3 +107,10 @@ Hover over any rotation shift participants in the schedule to view their individ
When an alert is created in a project, GitLab sends an email to the on-call responder(s) in the
on-call schedule for that project. If there is no schedule or no one on-call in that schedule at the
time the alert is triggered, no email is sent.
+
+## Removal or deletion of on-call user
+
+If an on-call user is removed from the project or group, or their account is deleted, the
+confirmation modal displays the list of that user's on-call schedules. If the user's removal or
+deletion is confirmed, GitLab recalculates the on-call rotation and sends an email to the project
+owners and the rotation's participants.