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Diffstat (limited to 'doc/security/unlock_user.md')
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1 files changed, 17 insertions, 3 deletions
diff --git a/doc/security/unlock_user.md b/doc/security/unlock_user.md index ceb375a9ad1..057d4e87efa 100644 --- a/doc/security/unlock_user.md +++ b/doc/security/unlock_user.md @@ -1,13 +1,27 @@ --- stage: Manage -group: Access +group: Authentication & Authorization info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments type: howto --- -# How to unlock a locked user from the command line **(FREE SELF)** +# Locked users **(FREE SELF)** -After ten failed login attempts a user gets in a locked state. +Users are locked after ten failed sign-in attempts. These users remain locked: + +- For 10 minutes, after which time they are automatically unlocked. +- Until an admin unlocks them from the [Admin Area](../user/admin_area/index.md) or the command line in under 10 minutes. + +## Unlock a user from the Admin Area + +1. On the top bar, select **Menu > Admin**. +1. On the left sidebar, select **Overview > Users**. +1. Use the search bar to find the locked user. +1. From the **User administration** dropdown select **Unlock**. + + + +## Unlock a user from the command line To unlock a locked user: |