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diff --git a/doc/subscriptions/choosing_subscription.md b/doc/subscriptions/choosing_subscription.md new file mode 100644 index 00000000000..07b04c83bd7 --- /dev/null +++ b/doc/subscriptions/choosing_subscription.md @@ -0,0 +1,61 @@ +--- +stage: Fulfillment +group: Purchase +info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments +--- + +# Choosing a GitLab subscription + +To choose the right GitLab subscription, choose an offering and a tier. + +## Choose a subscription + +Choose which GitLab subscription suits your needs: + +- [GitLab SaaS](gitlab_com/index.md): The GitLab software-as-a-service offering. + You don't need to install anything to use GitLab SaaS, you only need to + [sign up](https://gitlab.com/users/sign_up) and start using GitLab straight away. +- [GitLab Dedicated](gitlab_dedicated/index.md): A single-tenant SaaS service for highly regulated and large enterprises. +- [GitLab self-managed](self_managed/index.md): Install, administer, and maintain + your own GitLab instance. + +On a GitLab self-managed instance, a GitLab subscription provides the same set of +features for _all_ users. On GitLab SaaS, you can apply a subscription to a group +namespace. You cannot apply a subscription to a personal namespace. + +NOTE: +Subscriptions cannot be transferred between GitLab SaaS and GitLab self-managed. +A new subscription must be purchased and applied as needed. + +## Choose a GitLab tier + +Pricing is [tier-based](https://about.gitlab.com/pricing/), allowing you to choose +the features which fit your budget. For information on what features are available +at each tier for each product, see the [GitLab self-managed feature comparison](https://about.gitlab.com/pricing/feature-comparison/). + +## Find your subscription + +The following chart should help you determine your subscription model. Select +the list item to go to the respective help page. + +```mermaid +graph TD + +A(Is your user account on GitLab.com?) +A --> B(Yes) +A --> C(No) +B --> D(fa:fa-link View your subscription on GitLab.com) +C --> E(fa:fa-link View your self-hosted subscription) + +click D "./gitlab_com/index.html#view-your-gitlabcom-subscription" +click E "./self_managed/index.html#view-your-subscription" +``` + +## Contact Support + +- See the tiers of [GitLab Support](https://about.gitlab.com/support/). +- [Submit a request](https://support.gitlab.com/hc/en-us/requests/new) through the Support Portal. + +We also encourage all users to search our project trackers for known issues and existing feature requests in the [GitLab project](https://gitlab.com/gitlab-org/gitlab/-/issues/). + +These issues are the best avenue for getting updates on specific product plans and for communicating directly with the relevant GitLab team members. |