diff options
Diffstat (limited to 'doc/user/profile/account/two_factor_authentication.md')
-rw-r--r-- | doc/user/profile/account/two_factor_authentication.md | 21 |
1 files changed, 8 insertions, 13 deletions
diff --git a/doc/user/profile/account/two_factor_authentication.md b/doc/user/profile/account/two_factor_authentication.md index 4563cfe5648..3af033c7130 100644 --- a/doc/user/profile/account/two_factor_authentication.md +++ b/doc/user/profile/account/two_factor_authentication.md @@ -59,15 +59,12 @@ To enable 2FA with a one-time password: 1. Select **Enable Two-factor Authentication**. 1. **On your device (usually your phone):** 1. Install a compatible application. For example: - - [Aegis](https://getaegis.app/) - - [Raivo OTP](https://apps.apple.com/us/app/raivo-otp/id1459042137#platform=iphone) - - [Authy](https://authy.com/) - - [Duo Mobile](https://duo.com/product/multi-factor-authentication-mfa/duo-mobile-app) - - [LastPass Authenticator](https://lastpass.com/auth/) - - [Authenticator](https://mattrubin.me/authenticator/) - - [Google Authenticator](https://support.google.com/accounts/answer/1066447?hl=en) - - [Microsoft Authenticator](https://www.microsoft.com/en-us/security/mobile-authenticator-app) - - [SailOTP](https://openrepos.net/content/seiichiro0185/sailotp) + - Cloud-based (recommended because you can restore access if you lose the hardware device): + - [Authy](https://authy.com/) + - [Duo Mobile](https://duo.com/product/multi-factor-authentication-mfa/duo-mobile-app) + - Other: + - [Google Authenticator](https://support.google.com/accounts/answer/1066447?hl=en) + - [Microsoft Authenticator](https://www.microsoft.com/en-us/security/mobile-authenticator-app) 1. In the application, add a new entry in one of two ways: - Scan the code displayed by GitLab with your device's camera to add the entry automatically. - Enter the details provided to add the entry manually. @@ -358,8 +355,7 @@ After you use a recovery code, you cannot re-use it. You can still use the other ### Generate new recovery codes using SSH -Users often forget to save their recovery codes when enabling 2FA. If you added an SSH key to your -GitLab account, you can generate a new set of recovery codes with SSH: +If you forget to save your recovery codes when enabling 2FA, and you added an SSH key to your GitLab account, you can generate a new set of recovery codes with SSH: 1. In a terminal, run: @@ -403,10 +399,9 @@ After signing in, immediately set up 2FA with a new device. ### Have two-factor authentication disabled on your account **(PREMIUM SAAS)** -If other methods are unavailable, submit a [support ticket](https://support.gitlab.com/hc/en-us/requests/new) to request +If other methods are unavailable, have a GitLab support contact submit a [support ticket](https://support.gitlab.com) to request a GitLab global administrator disable 2FA for your account: -- Only the owner of the account can make this request. - This service is only available for accounts that have a GitLab.com subscription. For more information, see our [blog post](https://about.gitlab.com/blog/2020/08/04/gitlab-support-no-longer-processing-mfa-resets-for-free-users/). - Disabling this setting temporarily leaves your account in a less secure state. You should sign in and re-enable two-factor |