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diff --git a/doc/user/project/integrations/servicenow.md b/doc/user/project/integrations/servicenow.md new file mode 100644 index 00000000000..d549921b9d9 --- /dev/null +++ b/doc/user/project/integrations/servicenow.md @@ -0,0 +1,41 @@ +--- +stage: Create +group: Ecosystem +info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers +--- + +# ServiceNow integration + +ServiceNow offers several integrations to help centralize and automate your +management of GitLab workflows. + +## GitLab spoke + +With the GitLab spoke in ServiceNow, you can automate actions for GitLab +projects, groups, users, issues, merge requests, branches, and repositories. + +For a full list of features, see the +[GitLab spoke documentation](https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/concept/gitlab-spoke.html). + +You must [configure GitLab as an OAuth2 authentication service provider](../../../integration/oauth_provider.md), +which involves creating an application and then providing the Application ID +and Secret in ServiceNow. + +## GitLab SCM and Continuous Integration for DevOps + +In ServiceNow DevOps, you can integrate with GitLab repositories and GitLab CI/CD +to centralize your view of GitLab activity and your change management processes. +You can: + +- Track information about activity in GitLab repositories and CI/CD pipelines in + ServiceNow. +- Integrate with GitLab CI/CD pipelines, by automating the creation of change + tickets and determining criteria for changes to auto-approve. + +For more information, refer to the following ServiceNow resources: + +- [ServiceNow DevOps home page](https://www.servicenow.com/products/devops.html) +- [Install DevOps](https://docs.servicenow.com/bundle/paris-devops/page/product/enterprise-dev-ops/task/activate-dev-ops.html) +- [Install DevOps Integrations](https://docs.servicenow.com/bundle/paris-devops/page/product/enterprise-dev-ops/task/activate-dev-ops-integrations.html) +- [GitLab SCM and Continuous Integration for DevOps](https://store.servicenow.com/sn_appstore_store.do#!/store/application/54dc4eacdbc2dcd02805320b7c96191e/) +- [Model a GitLab CI pipeline in DevOps](https://docs.servicenow.com/bundle/paris-devops/page/product/enterprise-dev-ops/task/model-gitlab-pipeline-dev-ops.html). |