diff options
Diffstat (limited to 'doc/user/project/issues/index.md')
| -rw-r--r-- | doc/user/project/issues/index.md | 215 |
1 files changed, 26 insertions, 189 deletions
diff --git a/doc/user/project/issues/index.md b/doc/user/project/issues/index.md index 7c8ba4edd6b..ec0cdc116d6 100644 --- a/doc/user/project/issues/index.md +++ b/doc/user/project/issues/index.md @@ -6,209 +6,46 @@ info: To determine the technical writer assigned to the Stage/Group associated w # Issues **(FREE)** -Issues are the fundamental mechanism in GitLab to collaborate on ideas, solve -problems, and plan work. - -Using issues, you can share and discuss proposals (both before and during their -implementation) between you and your team, and outside collaborators. +Use issues to collaborate on ideas, solve problems, and plan work. +Share and discuss proposals with your team and with outside collaborators. You can use issues for many purposes, customized to your needs and workflow. -Common use cases include: -- Discussing the implementation of a new idea. -- Tracking tasks and work status. -- Accepting feature proposals, questions, support requests, or bug reports. -- Elaborating on new code implementations. +- Discuss the implementation of an idea. +- Track tasks and work status. +- Accept feature proposals, questions, support requests, or bug reports. +- Elaborate on code implementations. -For more information about using issues, see the -[Always start a discussion with an issue](https://about.gitlab.com/blog/2016/03/03/start-with-an-issue/) -GitLab blog post. +For more information about using issues, see the GitLab blog post: +[Always start a discussion with an issue](https://about.gitlab.com/blog/2016/03/03/start-with-an-issue/). Issues are always associated with a specific project. If you have multiple -projects in a group, you can view all of the issues collectively at the group -level. +projects in a group, you can view all of the projects' issues at once. <i class="fa fa-youtube-play youtube" aria-hidden="true"></i> -To learn how our Strategic Marketing department uses GitLab issues with [labels](../labels.md) and +To learn how the GitLab Strategic Marketing department uses GitLab issues with [labels](../labels.md) and [issue boards](../issue_board.md), see the video on [Managing Commitments with Issues](https://www.youtube.com/watch?v=cuIHNintg1o&t=3). -## Parts of an issue - -Issues have a flexible content and metadata structure. Here are some of the -elements you can provide in an issue: - -- Title -- Description and tasks -- Comments and other activity -- Author -- Assignees -- State (open or closed) -- Health status (on track, needs attention, or at risk) -- Confidentiality -- Tasks (completed vs. outstanding) -- Milestone -- Due date -- Weight -- Time tracking -- Labels -- Votes -- Reaction emoji -- Linked issues -- Assigned epic -- Unique issue number and URL - -## View and manage issues - -Key actions for issues include: - -- [Creating issues](managing_issues.md#create-a-new-issue) -- [Moving issues](managing_issues.md#moving-issues) -- [Closing issues](managing_issues.md#closing-issues) -- [Deleting issues](managing_issues.md#deleting-issues) -- [Promoting issues](managing_issues.md#promote-an-issue-to-an-epic) - -Although you can view and manage details of an issue on the [issue page](#issue-page), -you can also work with several issues at a time by using these features: - -- [Issues List](#issues-list): View a list of issues in a project or group. -- [Issue Boards](../issue_board.md): Organize issues with a project management - workflow for a feature or product release. -- Issue references -- [Epics](../../group/epics/index.md): Manage your portfolio of projects by - tracking groups of issues with a shared theme. - -### Issue page - - - -On an issue's page, you can view [all aspects of the issue](issue_data_and_actions.md), -and modify them if you have the necessary [permissions](../../permissions.md). - -#### Real-time sidebar **(FREE SELF)** - -> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/17589) in GitLab 13.3. - -Assignees in the sidebar are updated in real time. This feature is **disabled by default**. -To enable it, you need to enable [ActionCable in-app mode](https://docs.gitlab.com/omnibus/settings/actioncable.html). - -### Issues List - - - -In the Issues List, you can: - -- View all issues in a project when opening the Issues List from a project context. -- View all issues in a groups's projects when opening the Issues List from a group context. - -You can filter the Issues List with a [search query](../../search/index.md#filtering-issue-and-merge-request-lists), -including specific metadata, such as labels, assignees, status, and more. From this -view, you can also make certain changes [in bulk](../bulk_editing.md) to the displayed issues. - -For more information, see the [Issue Data and Actions](issue_data_and_actions.md) page -for a rundown of all the fields and information in an issue. - -You can sort a list of issues in several ways, for example by issue creation date, milestone due date. -For more information, see the [Sorting and ordering issue lists](sorting_issue_lists.md) page. - -#### Cached issue count - -> - [Introduced]([link-to-issue](https://gitlab.com/gitlab-org/gitlab/-/issues/243753)) in GitLab 13.9. -> - It's [deployed behind a feature flag](../../feature_flags.md), disabled by default. -> - It's disabled on GitLab.com. -> - It's not recommended for production use. -> - To use this feature in GitLab self-managed instances, ask a GitLab administrator to [enable it](#enable-or-disable-cached-issue-count) **(FREE SELF)** - -WARNING: -This feature might not be available to you. Check the **version history** note above for details. - -In a group, the sidebar displays the total count of open issues and this value is cached if higher -than 1000. The cached value is rounded to thousands (or millions) and updated every 24 hours. - -### Design Management - -With [Design Management](design_management.md), you can upload design -assets to issues and view them all together for sharing and -collaboration with your team. - -### Related issues - -You can mark two issues as related, so that when viewing one, the other is always -listed in its [Related Issues](related_issues.md) section. This can help display important -context, such as past work, dependencies, or duplicates. - -Users of [GitLab Premium](https://about.gitlab.com/pricing/) or higher can -also mark issues as blocking or blocked by another issue. - -### Crosslinking issues - -You can [cross-link issues](crosslinking_issues.md) by referencing an issue from another -issue or merge request by including its URL or ID. The referenced issue displays a -message in the Activity stream about the reference, with a link to the other issue or MR. - -### Similar issues - -> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/22866) in GitLab 11.6. - -To prevent duplication of issues for the same topic, GitLab searches for similar issues -when new issues are being created. - -As you type in the title field of the **New Issue** page, GitLab searches titles and descriptions -across all issues to in the current project. Only issues you have access to are returned. -Up to five similar issues, sorted by most recently updated, are displayed below the title box. -[GraphQL](../../../api/graphql/index.md) must be enabled to use this feature. - - - -### Health status **(ULTIMATE)** - -> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/36427) in GitLab Ultimate 12.10. -> - Health status of closed issues [can't be edited](https://gitlab.com/gitlab-org/gitlab/-/issues/220867) in GitLab Ultimate 13.4 and later. -> - Issue health status visible in issue lists [introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/45141) in GitLab Ultimate 13.6. -> - [Feature flag removed](https://gitlab.com/gitlab-org/gitlab/-/issues/213567) in GitLab 13.7. - -To help you track issue statuses, you can assign a status to each issue. -This marks issues as progressing as planned or needs attention to keep on schedule: - -- **On track** (green) -- **Needs attention** (amber) -- **At risk** (red) - - - -After an issue is closed, its health status can't be edited and the "Edit" button becomes disabled -until the issue is reopened. - -You can then see issue statuses in the [issue list](#issues-list) and the -[Epic tree](../../group/epics/index.md#issue-health-status-in-epic-tree). - -## Other Issue actions +## Related topics +- [Create issues](managing_issues.md#create-a-new-issue) - [Create an issue from a template](../../project/description_templates.md#use-the-templates) +- [Move issues](managing_issues.md#moving-issues) +- [Close issues](managing_issues.md#closing-issues) +- [Delete issues](managing_issues.md#deleting-issues) +- [Promote issues](managing_issues.md#promote-an-issue-to-an-epic) - [Set a due date](due_dates.md) -- [Bulk edit issues](../bulk_editing.md) - From the Issues List, select multiple issues - in order to change their status, assignee, milestone, or labels in bulk. - [Import issues](csv_import.md) - [Export issues](csv_export.md) +- [Upload designs to issues](design_management.md) +- [Linked issues](related_issues.md) +- [Cross-link issues](crosslinking_issues.md) +- [Bulk edit issues](../bulk_editing.md) +- [Sort issue lists](sorting_issue_lists.md) +- [Search for issues](../../search/index.md#filtering-issue-and-merge-request-lists) +- [Epics](../../group/epics/index.md) +- [Issue Boards](../issue_board.md) - [Issues API](../../../api/issues.md) -- Configure an [external issue tracker](../../../integration/external-issue-tracker.md) - such as Jira, Redmine, Bugzilla, or EWM. - -## Enable or disable cached issue count **(FREE SELF)** - -Cached issue count in the left sidebar is under development and not ready for production use. It is -deployed behind a feature flag that is **enabled by default**. -[GitLab administrators with access to the GitLab Rails console](../../../administration/feature_flags.md) -can disable it. - -To disable it: - -```ruby -Feature.disable(:cached_sidebar_open_issues_count) -``` - -To enable it: - -```ruby -Feature.enable(:cached_sidebar_open_issues_count) -``` +- [Configure an external issue tracker](../../../integration/external-issue-tracker.md) +- [Parts of an issue](issue_data_and_actions.md) |