diff options
Diffstat (limited to 'doc/user')
-rw-r--r-- | doc/user/project/img/service_desk_disabled.png | bin | 11708 -> 25013 bytes | |||
-rw-r--r-- | doc/user/project/img/service_desk_enabled.png | bin | 21514 -> 59684 bytes | |||
-rw-r--r-- | doc/user/project/service_desk.md | 5 |
3 files changed, 4 insertions, 1 deletions
diff --git a/doc/user/project/img/service_desk_disabled.png b/doc/user/project/img/service_desk_disabled.png Binary files differindex edae7e76986..ba11b508682 100644 --- a/doc/user/project/img/service_desk_disabled.png +++ b/doc/user/project/img/service_desk_disabled.png diff --git a/doc/user/project/img/service_desk_enabled.png b/doc/user/project/img/service_desk_enabled.png Binary files differindex 9c143ff58cd..aee2b53a680 100644 --- a/doc/user/project/img/service_desk_enabled.png +++ b/doc/user/project/img/service_desk_enabled.png diff --git a/doc/user/project/service_desk.md b/doc/user/project/service_desk.md index 0ca34c4ed02..3a354e1a4f4 100644 --- a/doc/user/project/service_desk.md +++ b/doc/user/project/service_desk.md @@ -57,7 +57,7 @@ you can skip the step 1 below; you only need to enable it per project. support [email sub-addressing](../../administration/incoming_email.md#email-sub-addressing). 1. Navigate to your project's **Settings** and scroll down to the **Service Desk** section. -1. If you have the correct access and an Premium license, +1. If you have the correct access and a Premium license, you will see an option to set up Service Desk: ![Activate Service Desk option](img/service_desk_disabled.png) @@ -79,6 +79,9 @@ you can skip the step 1 below; you only need to enable it per project. However the older format is still supported, allowing existing aliases or contacts to continue working._ +1. If you have [templates](description_templates.md) in your repository, then you can optionally + select one of these templates from the dropdown to append it to all Service Desk issues. + 1. Service Desk is now enabled for this project! You should be able to access it from your project's navigation **Issue submenu**: ![Service Desk Navigation Item](img/service_desk_nav_item.png) |