--- stage: Systems group: Distribution info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments --- # Support for Alpha, Beta, Limited Availability, and Generally Available features **(PREMIUM)** Some GitLab features are released as Alpha or Beta versions and are [not fully supported](https://about.gitlab.com/support/statement-of-support/#alpha-beta-features). All other features are considered to be Generally Available (GA). ## Alpha features Support is **not** provided for Alpha features and issues with them should be opened in the [GitLab issue tracker](https://gitlab.com/gitlab-org/gitlab/issues). Characteristics of Alpha features: - Not ready for production use. - Unstable and can cause performance and stability issues. - Configuration and dependencies are likely to change. - Features and functions may be removed. Breaking changes may occur outside of major releases or with less notice than for Beta or Generally Available features. - Data loss can occur (be that through bugs or updates). - Documentation reflects the Alpha status. - Behind flags that are off by default. - Not announced in release posts. ## Beta features Your Support Contract provides **commercially-reasonable effort** support for Beta features, with the expectation that issues require extra time and assistance from development to troubleshoot. ### Closed Beta features Closed Beta features are available to selected users only. - Not ready for production use. - Unstable and can cause performance and stability issues. - Configuration and dependencies unlikely to change. - Features and functions unlikely to change. However, breaking changes may occur outside of major releases or with less notice than for Generally Available features. - Data loss less likely. - Behind a feature flag that is off by default and the UI reflects Beta status. - Documentation reflects Beta status. - Can be announced in a release post that reflects Beta status. ### Open Beta features - Not ready for production use. - Unstable and can cause performance and stability issues. - Configuration and dependencies unlikely to change. - Features and functions unlikely to change. However, breaking changes may occur outside of major releases or with less notice than for Generally Available features. - Data loss not likely. - Support on a commercially-reasonable effort basis. - Documentation reflects Beta status. - Behind a feature flag that is on by default and the UI reflects Beta status. - Behind a toggle that is off by default and the UI reflects Beta status. - Can be announced in a release post that reflects Beta status. ## Limited Availability (LA) Characteristics of Limited Availability features: - Ready for production use by a small set of customers. - Can be booked by Deal Desk as part of an order. - Fully documented and [supported](https://about.gitlab.com/support/statement-of-support/#starter-premium-and-ultimate-users). ## Generally Available (GA) Generally Available features means that they passed the [Production Readiness Review](https://gitlab.com/gitlab-com/gl-infra/readiness/-/blob/master/.gitlab/issue_templates/production_readiness.md) for GitLab.com, and are: - Ready for production use at any scale. - Fully documented and supported.