# frozen_string_literal: true require 'spec_helper' RSpec.describe 'Service Desk Issue Tracker', :js do let(:project) { create(:project, :private, service_desk_enabled: true) } let(:user) { create(:user) } before do allow(Gitlab::IncomingEmail).to receive(:enabled?).and_return(true) allow(Gitlab::IncomingEmail).to receive(:supports_wildcard?).and_return(true) project.add_maintainer(user) sign_in(user) end describe 'navigation to service desk' do before do visit project_path(project) find('.sidebar-top-level-items .shortcuts-issues').click find('.sidebar-sub-level-items a[title="Service Desk"]').click end it 'can navigate to the service desk from link in the sidebar' do expect(page).to have_content('Use Service Desk to connect with your users') end end describe 'issues list' do context 'when service desk is misconfigured' do before do allow(Gitlab::ServiceDesk).to receive(:supported?).and_return(false) visit service_desk_project_issues_path(project) end it 'shows a message to say the configuration is incomplete' do expect(page).to have_css('.empty-state') expect(page).to have_text('Service Desk is enabled but not yet active') expect(page).to have_text('You must set up incoming email before it becomes active') expect(page).to have_link('More information', href: help_page_path('administration/incoming_email', anchor: 'set-it-up')) end end context 'when service desk has not been activated' do let(:project_without_service_desk) { create(:project, :private, service_desk_enabled: false) } describe 'service desk info content' do context 'when user has permissions to edit project settings' do before do project_without_service_desk.add_maintainer(user) visit service_desk_project_issues_path(project_without_service_desk) end it 'displays the large info box, documentation, and a button to configure' do aggregate_failures do expect(page).to have_css('.empty-state') expect(page).to have_link('Read more', href: help_page_path('user/project/service_desk')) expect(page).to have_link('Turn on Service Desk') end end end context 'when user does not have permission to edit project settings' do before do project_without_service_desk.add_guest(user) visit service_desk_project_issues_path(project_without_service_desk) end it 'does not show a button configure service desk' do expect(page).not_to have_link('Turn on Service Desk') end end end end context 'when service desk has been activated' do context 'when there are no issues' do describe 'service desk info content' do it 'displays the large info box, documentation, and the address' do visit service_desk_project_issues_path(project) aggregate_failures do expect(page).to have_css('.empty-state') expect(page).to have_link('Read more', href: help_page_path('user/project/service_desk')) expect(page).not_to have_link('Turn on Service Desk') expect(page).to have_content(project.service_desk_address) end end context 'when user does not have permission to edit project settings' do before do user_2 = create(:user) project.add_guest(user_2) sign_in(user_2) visit service_desk_project_issues_path(project) end it 'displays the large info box and the documentation link' do aggregate_failures do expect(page).to have_css('.empty-state') expect(page).to have_link('Read more', href: help_page_path('user/project/service_desk')) expect(page).not_to have_link('Turn on Service Desk') expect(page).not_to have_content(project.service_desk_address) end end end end end context 'when there are issues' do let(:support_bot) { User.support_bot } let(:other_user) { create(:user) } let!(:service_desk_issue) { create(:issue, project: project, author: support_bot) } let!(:other_user_issue) { create(:issue, project: project, author: other_user) } describe 'service desk info content' do before do visit service_desk_project_issues_path(project) end it 'displays the small info box, documentation, a button to configure service desk, and the address' do aggregate_failures do expect(page).to have_css('.non-empty-state') expect(page).to have_link('Read more', href: help_page_path('user/project/service_desk')) expect(page).not_to have_link('Turn on Service Desk') expect(page).to have_content(project.service_desk_address) end end end describe 'issues list' do before do visit service_desk_project_issues_path(project) end it 'only displays issues created by support bot' do expect(page).to have_selector('.issues-list .issue', count: 1) end end describe 'search box' do before do visit service_desk_project_issues_path(project) end it 'adds hidden support bot author token' do expect(page).to have_selector('.filtered-search-token .value', text: 'Support Bot', visible: false) end it 'support bot author token cannot be deleted' do find('.input-token .filtered-search').native.send_key(:backspace) expect(page).to have_selector('.js-visual-token', count: 1) end end end end end end