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|
# frozen_string_literal: true
module Emails
module ServiceDesk
extend ActiveSupport::Concern
include MarkupHelper
EMAIL_ATTACHMENTS_SIZE_LIMIT = 10.megabytes.freeze
included do
layout 'service_desk', only: [:service_desk_thank_you_email, :service_desk_new_note_email]
end
def service_desk_thank_you_email(issue_id)
setup_service_desk_mail(issue_id)
email_sender = sender(
@support_bot.id,
send_from_user_email: false,
sender_name: @service_desk_setting&.outgoing_name,
sender_email: service_desk_sender_email_address
)
options = service_desk_options(email_sender, 'thank_you', @issue.external_author)
.merge(subject: "Re: #{subject_base}")
inject_service_desk_custom_email(mail_new_thread(@issue, options))
end
def service_desk_new_note_email(issue_id, note_id, recipient)
@note = Note.find(note_id)
setup_service_desk_mail(issue_id)
email_sender = sender(
@note.author_id,
send_from_user_email: false,
sender_email: service_desk_sender_email_address
)
add_uploads_as_attachments if Feature.enabled?(:service_desk_new_note_email_native_attachments, @note.project)
options = service_desk_options(email_sender, 'new_note', recipient)
.merge(subject: subject_base)
inject_service_desk_custom_email(mail_answer_thread(@issue, options))
end
private
def setup_service_desk_mail(issue_id)
@issue = Issue.find(issue_id)
@project = @issue.project
@support_bot = User.support_bot
@service_desk_setting = @project.service_desk_setting
@sent_notification = SentNotification.record(@issue, @support_bot.id, reply_key)
end
def service_desk_options(email_sender, email_type, recipient)
{
from: email_sender,
to: recipient
}.tap do |options|
next unless template_body = template_content(email_type)
options[:body] = template_body
options[:content_type] = 'text/html' unless attachments.present?
end
end
def inject_service_desk_custom_email(mail)
return mail unless service_desk_custom_email_enabled?
mail.delivery_method(::Mail::SMTP, @service_desk_setting.custom_email_delivery_options)
end
def service_desk_custom_email_enabled?
Feature.enabled?(:service_desk_custom_email, @project) && @service_desk_setting&.custom_email_enabled?
end
def service_desk_sender_email_address
return unless service_desk_custom_email_enabled?
@service_desk_setting.custom_email
end
def template_content(email_type)
template = Gitlab::Template::ServiceDeskTemplate.find(email_type, @project)
text = substitute_template_replacements(template.content)
context = { project: @project, pipeline: :service_desk_email, uploads_as_attachments: @uploads_as_attachments }
context[:author] = @note.author if email_type == 'new_note'
markdown(text, context)
rescue Gitlab::Template::Finders::RepoTemplateFinder::FileNotFoundError
nil
end
def substitute_template_replacements(template_body)
template_body
.gsub(/%\{\s*ISSUE_ID\s*\}/, issue_id)
.gsub(/%\{\s*ISSUE_PATH\s*\}/, issue_path)
.gsub(/%\{\s*NOTE_TEXT\s*\}/, note_text)
.gsub(/%\{\s*SYSTEM_HEADER\s*\}/, text_header_message.to_s)
.gsub(/%\{\s*SYSTEM_FOOTER\s*\}/, text_footer_message.to_s)
.gsub(/%\{\s*UNSUBSCRIBE_URL\s*\}/, unsubscribe_sent_notification_url(@sent_notification))
.gsub(/%\{\s*ADDITIONAL_TEXT\s*\}/, service_desk_email_additional_text.to_s)
end
def issue_id
"#{Issue.reference_prefix}#{@issue.iid}"
end
def issue_path
@issue.to_reference(full: true)
end
def note_text
@note&.note.to_s
end
def subject_base
"#{@issue.title} (##{@issue.iid})"
end
def add_uploads_as_attachments
uploaders = find_uploaders_for(@note)
return unless uploaders.present?
return if uploaders.sum(&:size) > EMAIL_ATTACHMENTS_SIZE_LIMIT
@uploads_as_attachments = []
uploaders.each do |uploader|
attachments[uploader.filename] = uploader.read
@uploads_as_attachments << "#{uploader.secret}/#{uploader.filename}"
rescue StandardError => e
Gitlab::ErrorTracking.track_exception(e, project_id: @note.project.id)
end
end
def find_uploaders_for(note)
uploads = FileUploader::MARKDOWN_PATTERN.scan(note.note)
return unless uploads.present?
project = note.project
uploads.map do |secret, file_name|
UploaderFinder.new(project, secret, file_name).execute
end
rescue StandardError => e
Gitlab::ErrorTracking.track_exception(e, project_id: note.project.id)
nil
end
end
end
|
