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incident_modal_submit_service.rb « incident_management « slack_interactions « integrations « services « app - gitlab.com/gitlab-org/gitlab-foss.git - Unnamed repository; edit this file 'description' to name the repository.
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# frozen_string_literal: true

module Integrations
  module SlackInteractions
    module IncidentManagement
      class IncidentModalSubmitService
        include GitlabRoutingHelper
        include Gitlab::Routing

        IssueCreateError = Class.new(StandardError)

        def initialize(params)
          @params = params
          @values = params.dig(:view, :state, :values)
          @team_id = params.dig(:team, :id)
          @user_id = params.dig(:user, :id)
          @additional_message = ''
        end

        def execute
          create_response = Issues::CreateService.new(
            container: project,
            current_user: find_user.user,
            params: incident_params,
            spam_params: nil
          ).execute

          raise IssueCreateError, create_response.errors.to_sentence if create_response.error?

          incident = create_response.payload[:issue]
          incident_link = incident_link_text(incident)
          response = send_to_slack(incident_link)

          return ServiceResponse.success(payload: { incident: incident }) if response['ok']

          ServiceResponse.error(
            message: _('Something went wrong when sending the incident link to Slack.'),
            payload: response
          ).track_exception(
            response: response.to_h,
            slack_workspace_id: team_id,
            slack_user_id: user_id
          )
        rescue StandardError => e
          send_to_slack(_('There was a problem creating the incident. Please try again.'))

          ServiceResponse
            .error(
              message: e.message
            ).track_exception(
              slack_workspace_id: team_id,
              slack_user_id: user_id,
              as: e.class
            )
        end

        private

        attr_accessor :params, :values, :team_id, :user_id, :additional_message

        def incident_params
          {
            title: values.dig(:title_input, :title, :value),
            severity: severity,
            confidential: confidential?,
            description: description,
            escalation_status: { status: status },
            issue_type: "incident",
            assignee_ids: [assignee],
            label_ids: labels
          }
        end

        def strip_markup(string)
          SlackMarkdownSanitizer.sanitize(string)
        end

        def send_to_slack(text)
          response_url = params.dig(:view, :private_metadata)

          body = {
            replace_original: 'true',
            text: text
          }

          Gitlab::HTTP.post(
            response_url,
            body: Gitlab::Json.dump(body),
            headers: { 'Content-Type' => 'application/json' }
          )
        end

        def incident_link_text(incident)
          "#{_('New incident has been created')}: " \
            "<#{issue_url(incident)}|#{incident.to_reference} " \
            "- #{strip_markup(incident.title)}>. #{@additional_message}"
        end

        def project
          project_id = values.dig(
            :project_and_severity_selector,
            :incident_management_project,
            :selected_option,
            :value)

          Project.find(project_id)
        end

        def find_user
          ChatNames::FindUserService.new(team_id, user_id).execute
        end

        def description
          description =
            values.dig(:incident_description, :description, :value) ||
            values.dig(project.id.to_s.to_sym, :description, :value)

          zoom_link = values.dig(:zoom, :link, :value)

          return description if zoom_link.blank?

          "#{description} \n/zoom #{zoom_link}"
        end

        def confidential?
          values.dig(:confidentiality, :confidential, :selected_options).present?
        end

        def severity
          values.dig(:project_and_severity_selector, :severity, :selected_option, :value) || 'unknown'
        end

        def status
          values.dig(:status_and_assignee_selector, :status, :selected_option, :value)
        end

        def assignee
          assignee_id = values.dig(:status_and_assignee_selector, :assignee, :selected_option, :value)

          return unless assignee_id

          user = User.find_by_id(assignee_id)
          member = project.member(user)

          unless member
            @additional_message =
              "However, " \
              "#{user.name} was not assigned to the incident as they are not a member in #{project.name}."

            return
          end

          member.user_id
        end

        def labels
          values.dig(:label_selector, :labels, :selected_options)&.pluck(:value)
        end
      end
    end
  end
end