Welcome to mirror list, hosted at ThFree Co, Russian Federation.

index.md « snowplow « development « doc - gitlab.com/gitlab-org/gitlab-foss.git - Unnamed repository; edit this file 'description' to name the repository.
summaryrefslogtreecommitdiff
blob: e8b7d871b7701ab5650964a385e5311c945d2146 (plain)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
---
stage: Growth
group: Product Intelligence
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
---

# Snowplow Guide

This guide provides an overview of how Snowplow works, and implementation details.

For more information about Product Intelligence, see:

- [Product Intelligence Guide](https://about.gitlab.com/handbook/product/product-intelligence-guide/)
- [Service Ping Guide](../service_ping/index.md)

More useful links:

- [Product Intelligence Direction](https://about.gitlab.com/direction/product-intelligence/)
- [Data Analysis Process](https://about.gitlab.com/handbook/business-technology/data-team/#data-analysis-process/)
- [Data for Product Managers](https://about.gitlab.com/handbook/business-technology/data-team/programs/data-for-product-managers/)
- [Data Infrastructure](https://about.gitlab.com/handbook/business-technology/data-team/platform/infrastructure/)

## What is Snowplow

Snowplow is an enterprise-grade marketing and Product Intelligence platform which helps track the way users engage with our website and application.

[Snowplow](https://snowplowanalytics.com) consists of the following loosely-coupled sub-systems:

- **Trackers** fire Snowplow events. Snowplow has 12 trackers, covering web, mobile, desktop, server, and IoT.
- **Collectors** receive Snowplow events from trackers. We have three different event collectors, synchronizing events either to Amazon S3, Apache Kafka, or Amazon Kinesis.
- **Enrich** cleans up the raw Snowplow events, enriches them and puts them into storage. We have an Hadoop-based enrichment process, and a Kinesis-based or Kafka-based process.
- **Storage** is where the Snowplow events live. We store the Snowplow events in a flat file structure on S3, and in the Redshift and PostgreSQL databases.
- **Data modeling** is where event-level data is joined with other data sets and aggregated into smaller data sets, and business logic is applied. This produces a clean set of tables which make it easier to perform analysis on the data. We have data models for Redshift and Looker.
- **Analytics** are performed on the Snowplow events or on the aggregate tables.

![snowplow_flow](../img/snowplow_flow.png)

### Useful links

- [Understanding the structure of Snowplow data](https://docs.snowplowanalytics.com/docs/understanding-your-pipeline/canonical-event/)
- [Our Iglu schema registry](https://gitlab.com/gitlab-org/iglu)
- [List of events used in our codebase (Event Dictionary)](dictionary.md)

## Enable Snowplow tracking

Tracking can be enabled at:

- The instance level, which enables tracking on both the frontend and backend layers.
- The user level, though user tracking can be disabled on a per-user basis.
  GitLab respects the [Do Not Track](https://www.eff.org/issues/do-not-track) standard, so any user who has enabled the Do Not Track option in their browser is not tracked at a user level.

Snowplow tracking is enabled on GitLab.com, and we use it for most of our tracking strategy.

To enable Snowplow tracking on a self-managed instance:

1. On the top bar, select **Menu > Admin**, then select **Settings > General**.
   Alternatively, go to `admin/application_settings/general` in your browser.

1. Expand **Snowplow**.

1. Select **Enable Snowplow tracking** and enter your Snowplow configuration information. For example:

   | Name               | Value                         |
   |--------------------|-------------------------------|
   | Collector hostname | `your-snowplow-collector.net` |
   | App ID             | `gitlab`                      |
   | Cookie domain      | `.your-gitlab-instance.com`   |

1. Select **Save changes**.

## Snowplow request flow

The following example shows a basic request/response flow between the following components:

- Snowplow JS / Ruby Trackers on GitLab.com
- [GitLab.com Snowplow Collector](https://gitlab.com/gitlab-com/gl-infra/readiness/-/blob/master/library/snowplow/index.md)
- The GitLab S3 Bucket
- The GitLab Snowflake Data Warehouse
- Sisense:

```mermaid
sequenceDiagram
    participant Snowplow JS (Frontend)
    participant Snowplow Ruby (Backend)
    participant GitLab.com Snowplow Collector
    participant S3 Bucket
    participant Snowflake DW
    participant Sisense Dashboards
    Snowplow JS (Frontend) ->> GitLab.com Snowplow Collector: FE Tracking event
    Snowplow Ruby (Backend) ->> GitLab.com Snowplow Collector: BE Tracking event
    loop Process using Kinesis Stream
      GitLab.com Snowplow Collector ->> GitLab.com Snowplow Collector: Log raw events
      GitLab.com Snowplow Collector ->> GitLab.com Snowplow Collector: Enrich events
      GitLab.com Snowplow Collector ->> GitLab.com Snowplow Collector: Write to disk
    end
    GitLab.com Snowplow Collector ->> S3 Bucket: Kinesis Firehose
    S3 Bucket->>Snowflake DW: Import data
    Snowflake DW->>Snowflake DW: Transform data using dbt
    Snowflake DW->>Sisense Dashboards: Data available for querying
```

## Structured event taxonomy

When adding new click events, we should add them in a way that's internally consistent. If we don't, it is difficult to perform analysis across features because each feature captures events differently.

The current method provides several attributes that are sent on each click event. Please try to follow these guidelines when specifying events to capture:

| attribute | type    | required | description |
| --------- | ------- | -------- | ----------- |
| category  | text    | true     | The page or backend area of the application. Unless infeasible, please use the Rails page attribute by default in the frontend, and namespace + class name on the backend. |
| action    | text    | true     | The action the user is taking, or aspect that's being instrumented. The first word should always describe the action or aspect: clicks should be `click`, activations should be `activate`, creations should be `create`, etc. Use underscores to describe what was acted on; for example, activating a form field would be `activate_form_input`. An interface action like clicking on a dropdown would be `click_dropdown`, while a behavior like creating a project record from the backend would be `create_project` |
| label     | text    | false    | The specific element or object to act on. This can be one of the following: the label of the element (for example, a tab labeled 'Create from template' for `create_from_template`), a unique identifier if no text is available (for example, `groups_dropdown_close` for closing the Groups dropdown in the top bar), or the name or title attribute of a record being created. |
| property  | text    | false    | Any additional property of the element, or object being acted on. |
| value     | decimal | false    | Describes a numeric value or something directly related to the event. This could be the value of an input. For example, `10` when clicking `internal` visibility. |

### Examples

| category* | label            | action                | property** | value |
|-------------|------------------|-----------------------|----------|:-----:|
| `[root:index]` | `main_navigation`            | `click_navigation_link` | `[link_label]`   | - |
| `[groups:boards:show]` | `toggle_swimlanes` | `click_toggle_button` | - | `[is_active]` |
| `[projects:registry:index]` | `registry_delete` | `click_button` | - | - |
| `[projects:registry:index]` | `registry_delete` | `confirm_deletion` | - | - |
| `[projects:blob:show]` | `congratulate_first_pipeline` | `click_button` | `[human_access]` | - |
| `[projects:clusters:new]` | `chart_options` | `generate_link` | `[chart_link]` | - |
| `[projects:clusters:new]` | `chart_options` | `click_add_label_button` | `[label_id]` | - |

_* It's ok to omit the category, and use the default._<br>
_** Property is usually the best place for variable strings._

### Reference SQL

#### Last 20 `reply_comment_button` events

```sql
SELECT
  session_id,
  event_id,
  event_label,
  event_action,
  event_property,
  event_value,
  event_category,
  contexts
FROM legacy.snowplow_structured_events_all
WHERE
  event_label = 'reply_comment_button'
  AND event_action = 'click_button'
  -- AND event_category = 'projects:issues:show'
  -- AND event_value = 1
ORDER BY collector_tstamp DESC
LIMIT 20
```

### Web-specific parameters

Snowplow JS adds many [web-specific parameters](https://docs.snowplowanalytics.com/docs/collecting-data/collecting-from-own-applications/snowplow-tracker-protocol/#Web-specific_parameters) to all web events by default.

## Implement Snowplow JS (Frontend) tracking

GitLab provides `Tracking`, an interface that wraps the [Snowplow JavaScript Tracker](https://docs.snowplowanalytics.com/docs/collecting-data/collecting-from-own-applications/javascript-trackers/) for tracking custom events. The simplest way to use it is to add `data-` attributes to clickable elements and dropdowns. There is also a Vue mixin (exposing a `track` method), and the static method `Tracking.event`. Each of these requires at minimum a `category` and an `action`. You can provide additional [Structured event taxonomy](#structured-event-taxonomy) properties along with an `extra` object that accepts key-value pairs.

| field      | type   | default value              | description                                                                                                                                                                                                    |
|:-----------|:-------|:---------------------------|:---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| `category` | string | `document.body.dataset.page` | Page or subsection of a page that events are being captured within.                                                                                                                                            |
| `action`   | string | generic                  | Action the user is taking. Clicks should be `click` and activations should be `activate`, so for example, focusing a form field would be `activate_form_input`, and clicking a button would be `click_button`. |
| `data`     | object | `{}`                         | Additional data such as `label`, `property`, `value`, `context` (as described in our [Structured event taxonomy](#structured-event-taxonomy)), and `extra` (key-value pairs object). |

### Usage recommendations

- Use [data attributes](#tracking-with-data-attributes) on HTML elements that emits either the `click`, `show.bs.dropdown`, or `hide.bs.dropdown` events.
- Use the [Vue mixin](#tracking-within-vue-components) when tracking custom events, or if the supported events for data attributes are not propagating.
- Use the [Tracking class directly](#tracking-in-raw-javascript) when tracking on raw JS files.

### Tracking with data attributes

When working in HAML (or Vue templates) we can add `data-track-*` attributes to elements of interest. All elements that have a `data-track-action` attribute automatically have event tracking bound on clicks. You can provide extra data as a valid JSON string using `data-track-extra`.

Below is an example of `data-track-*` attributes assigned to a button:

```haml
%button.btn{ data: { track: { action: "click_button", label: "template_preview", property: "my-template" } } }
```

```html
<button class="btn"
  data-track-action="click_button"
  data-track-label="template_preview"
  data-track-property="my-template"
  data-track-extra='{ "template_variant": "primary" }'
/>
```

Event listeners are bound at the document level to handle click events on or within elements with these data attributes. This allows them to be properly handled on re-rendering and changes to the DOM. Note that because of the way these events are bound, click events should not be stopped from propagating up the DOM tree. If click events are being stopped from propagating, you must implement your own listeners and follow the instructions in [Tracking within Vue components](#tracking-within-vue-components) or [Tracking in raw JavaScript](#tracking-in-raw-javascript).

Below is a list of supported `data-track-*` attributes:

| attribute             | required | description |
|:----------------------|:---------|:------------|
| `data-track-action`    | true     | Action the user is taking. Clicks must be prepended with `click` and activations must be prepended with `activate`. For example, focusing a form field would be `activate_form_input` and clicking a button would be `click_button`. Replaces `data-track-event`, which was [deprecated](https://gitlab.com/gitlab-org/gitlab/-/issues/290962) in GitLab 13.11. |
| `data-track-label`    | false    | The `label` as described in our [Structured event taxonomy](#structured-event-taxonomy). |
| `data-track-property` | false    | The `property` as described in our [Structured event taxonomy](#structured-event-taxonomy). |
| `data-track-value`    | false    | The `value` as described in our [Structured event taxonomy](#structured-event-taxonomy). If omitted, this is the element's `value` property or `undefined`. For checkboxes, the default value is the element's checked attribute or `0` when unchecked. |
| `data-track-extra` | false    | A key-value pairs object passed as a valid JSON string. This is added to the `extra` property in our [`gitlab_standard`](#gitlab_standard) schema. |
| `data-track-context`  | false    | The `context` as described in our [Structured event taxonomy](#structured-event-taxonomy). |

#### Available helpers

```ruby
tracking_attrs(label, action, property) # { data: { track_label... } }

%button{ **tracking_attrs('main_navigation', 'click_button', 'navigation') }
```

#### Caveats

When using the GitLab helper method [`nav_link`](https://gitlab.com/gitlab-org/gitlab/-/blob/master/app/helpers/tab_helper.rb#L76) be sure to wrap `html_options` under the `html_options` keyword argument.
Be careful, as this behavior can be confused with the `ActionView` helper method [`link_to`](https://api.rubyonrails.org/v5.2.3/classes/ActionView/Helpers/UrlHelper.html#method-i-link_to) that does not require additional wrapping of `html_options`

```ruby
# Bad
= nav_link(controller: ['dashboard/groups', 'explore/groups'], data: { track_label: "explore_groups", track_action: "click_button" })

# Good
= nav_link(controller: ['dashboard/groups', 'explore/groups'], html_options: { data: { track_label: "explore_groups", track_action: "click_button" } })

# Good (other helpers)
= link_to explore_groups_path, title: _("Explore"), data: { track_label: "explore_groups", track_action: "click_button" }
```

### Tracking within Vue components

There's a tracking Vue mixin that can be used in components if more complex tracking is required. To use it, first import the `Tracking` library and request a mixin.

```javascript
import Tracking from '~/tracking';
const trackingMixin = Tracking.mixin({ label: 'right_sidebar' });
```

You can provide default options that are passed along whenever an event is tracked from within your component. For example, if all events in a component should be tracked with a given `label`, you can provide one at this time. Available defaults are `category`, `label`, `property`, and `value`. If no category is specified, `document.body.dataset.page` is used as the default.

You can then use the mixin normally in your component with the `mixin` Vue declaration. The mixin also provides the ability to specify tracking options in `data` or `computed`. These override any defaults and allow the values to be dynamic from props, or based on state.

```javascript
export default {
  mixins: [trackingMixin],
  // ...[component implementation]...
  data() {
    return {
      expanded: false,
      tracking: {
        label: 'left_sidebar',
      },
    };
  },
};
```

The mixin provides a `track` method that can be called from within the template,
or from component methods. An example of the whole implementation might look like this:

```javascript
export default {
  name: 'RightSidebar',
  mixins: [Tracking.mixin({ label: 'right_sidebar' })],
  data() {
    return {
      expanded: false,
    };
  },
  methods: {
    toggle() {
      this.expanded = !this.expanded;
      // Additional data will be merged, like `value` below
      this.track('click_toggle', { value: Number(this.expanded) });
    }
  }
};
```

The event data can be provided with a `tracking` object, declared in the `data` function,
or as a `computed property`. A `tracking` object is convenient when the default
event properties are dynamic or provided at runtime.

```javascript
export default {
  name: 'RightSidebar',
  mixins: [Tracking.mixin()],
  data() {
    return {
      tracking: {
        label: 'right_sidebar',
        // category: '',
        // property: '',
        // value: '',
        // experiment: '',
        // extra: {},
      },
    };
  },
};
```

The event data can be provided directly in the `track` function as well.
This object merges with any previously provided options.

```javascript
this.track('click_button', {
  label: 'right_sidebar',
});
```

Lastly, if needed within the template, you can use the `track` method directly as well.

```html
<template>
  <div>
    <button data-testid="toggle" @click="toggle">Toggle</button>

    <div v-if="expanded">
      <p>Hello world!</p>
      <button @click="track('click_action')">Track another event</button>
    </div>
  </div>
</template>
```

#### Testing example

```javascript
import { mockTracking } from 'helpers/tracking_helper';
// mockTracking(category, documentOverride, spyMethod)

describe('RightSidebar.vue', () => {
  let trackingSpy;
  let wrapper;

  beforeEach(() => {
    trackingSpy = mockTracking(undefined, wrapper.element, jest.spyOn);
  });

  const findToggle = () => wrapper.find('[data-testid="toggle"]');

  it('tracks turning off toggle', () => {
    findToggle().trigger('click');

    expect(trackingSpy).toHaveBeenCalledWith(undefined, 'click_toggle', {
      label: 'right_sidebar',
      value: 0,
    });
  });
});
```

### Tracking in raw JavaScript

Custom event tracking and instrumentation can be added by directly calling the `Tracking.event` static function. The following example demonstrates tracking a click on a button by calling `Tracking.event` manually.

```javascript
import Tracking from '~/tracking';

const button = document.getElementById('create_from_template_button');

button.addEventListener('click', () => {
  Tracking.event('dashboard:projects:index', 'click_button', {
    label: 'create_from_template',
    property: 'template_preview',
    extra: {
      templateVariant: 'primary',
      valid: 1,
    },
  });
});
```

#### Testing example

```javascript
import Tracking from '~/tracking';

describe('MyTracking', () => {
  let wrapper;

  beforeEach(() => {
    jest.spyOn(Tracking, 'event');
  });

  const findButton = () => wrapper.find('[data-testid="create_from_template"]');

  it('tracks event', () => {
    findButton().trigger('click');

    expect(Tracking.event).toHaveBeenCalledWith(undefined, 'click_button', {
      label: 'create_from_template',
      property: 'template_preview',
      extra: {
        templateVariant: 'primary',
        valid: true,
      },
    });
  });
});
```

### Form tracking

Enable Snowplow automatic [form tracking](https://docs.snowplowanalytics.com/docs/collecting-data/collecting-from-own-applications/javascript-trackers/javascript-tracker/javascript-tracker-v2/tracking-specific-events/#form-tracking) by calling `Tracking.enableFormTracking` (after the DOM is ready) and providing a `config` object that includes at least one of the following elements:

- `forms`: determines which forms are tracked, and are identified by the CSS class name.
- `fields`: determines which fields inside the tracked forms are tracked, and are identified by the field `name`.

An optional list of contexts can be provided as the second argument.
Note that our [`gitlab_standard`](#gitlab_standard) schema is excluded from these events.

```javascript
Tracking.enableFormTracking({
  forms: { allow: ['sign-in-form', 'password-recovery-form'] },
  fields: { allow: ['terms_and_conditions', 'newsletter_agreement'] },
});
```

#### Testing example

```javascript
import Tracking from '~/tracking';

describe('MyFormTracking', () => {
  let formTrackingSpy;

  beforeEach(() => {
    formTrackingSpy = jest
      .spyOn(Tracking, 'enableFormTracking')
      .mockImplementation(() => null);
  });

  it('initialized with the correct configuration', () => {
    expect(formTrackingSpy).toHaveBeenCalledWith({
      forms: { allow: ['sign-in-form', 'password-recovery-form'] },
      fields: { allow: ['terms_and_conditions', 'newsletter_agreement'] },
    });
  });
});
```

## Implement Snowplow Ruby (Backend) tracking

GitLab provides `Gitlab::Tracking`, an interface that wraps the [Snowplow Ruby Tracker](https://docs.snowplowanalytics.com/docs/collecting-data/collecting-from-own-applications/ruby-tracker/) for tracking custom events.

Custom event tracking and instrumentation can be added by directly calling the `GitLab::Tracking.event` class method, which accepts the following arguments:

| argument   | type                      | default value | description                                                                                                                       |
|------------|---------------------------|---------------|-----------------------------------------------------------------------------------------------------------------------------------|
| `category` | String                    |               | Area or aspect of the application. This could be `HealthCheckController` or `Lfs::FileTransformer` for instance.                  |
| `action`   | String                    |               | The action being taken, which can be anything from a controller action like `create` to something like an Active Record callback. |
| `label`    | String                    | nil           | As described in [Structured event taxonomy](#structured-event-taxonomy).                                                          |
| `property` | String                    | nil           | As described in [Structured event taxonomy](#structured-event-taxonomy).                                                          |
| `value`    | Numeric                   | nil           | As described in [Structured event taxonomy](#structured-event-taxonomy).                                                          |
| `context`  | Array\[SelfDescribingJSON\] | nil           | An array of custom contexts to send with this event. Most events should not have any custom contexts.                             |
| `project`  | Project                   | nil           | The project associated with the event. |
| `user`     | User                      | nil           | The user associated with the event. |
| `namespace` | Namespace                | nil           | The namespace associated with the event. |
| `extra`   | Hash                | `{}`         | Additional keyword arguments are collected into a hash and sent with the event. |

Tracking can be viewed as either tracking user behavior, or can be used for instrumentation to monitor and visualize performance over time in an area or aspect of code.

For example:

```ruby
class Projects::CreateService < BaseService
  def execute
    project = Project.create(params)

    Gitlab::Tracking.event('Projects::CreateService', 'create_project', label: project.errors.full_messages.to_sentence,
                           property: project.valid?.to_s, project: project, user: current_user, namespace: namespace)
  end
end
```

### Unit testing

Use the `expect_snowplow_event` helper when testing backend Snowplow events. See [testing best practices](
https://docs.gitlab.com/ee/development/testing_guide/best_practices.html#test-snowplow-events) for details.

### Performance

We use the [AsyncEmitter](https://docs.snowplowanalytics.com/docs/collecting-data/collecting-from-own-applications/ruby-tracker/emitters/#the-asyncemitter-class) when tracking events, which allows for instrumentation calls to be run in a background thread. This is still an active area of development.

## Develop and test Snowplow

There are several tools for developing and testing a Snowplow event.

| Testing Tool                                 | Frontend Tracking  | Backend Tracking    | Local Development Environment | Production Environment | Production Environment |
|----------------------------------------------|--------------------|---------------------|-------------------------------|------------------------|------------------------|
| Snowplow Analytics Debugger Chrome Extension | **{check-circle}** | **{dotted-circle}** | **{check-circle}**            | **{check-circle}**     | **{check-circle}**     |
| Snowplow Inspector Chrome Extension          | **{check-circle}** | **{dotted-circle}** | **{check-circle}**            | **{check-circle}**     | **{check-circle}**     |
| Snowplow Micro                               | **{check-circle}** | **{check-circle}**  | **{check-circle}**            | **{dotted-circle}**    | **{dotted-circle}**    |
| Snowplow Mini                                | **{check-circle}** | **{check-circle}**  | **{dotted-circle}**           | **{status_preparing}** | **{status_preparing}** |

**Legend**

**{check-circle}** Available, **{status_preparing}** In progress, **{dotted-circle}** Not Planned

### Test frontend events

To test frontend events in development:

- [Enable Snowplow tracking in the Admin Area](#enable-snowplow-tracking).
- Turn off any ad blockers that would prevent Snowplow JS from loading in your environment.
- Turn off "Do Not Track" (DNT) in your browser.

#### Snowplow Analytics Debugger Chrome Extension

Snowplow Analytics Debugger is a browser extension for testing frontend events. This works on production, staging, and local development environments.

1. Install the [Snowplow Analytics Debugger](https://chrome.google.com/webstore/detail/snowplow-analytics-debugg/jbnlcgeengmijcghameodeaenefieedm) Chrome browser extension.
1. Open Chrome DevTools to the Snowplow Analytics Debugger tab.
1. Learn more at [Igloo Analytics](https://www.iglooanalytics.com/blog/snowplow-analytics-debugger-chrome-extension.html).

#### Snowplow Inspector Chrome Extension

Snowplow Inspector Chrome Extension is a browser extension for testing frontend events. This works on production, staging and local development environments.

1. Install [Snowplow Inspector](https://chrome.google.com/webstore/detail/snowplow-inspector/maplkdomeamdlngconidoefjpogkmljm?hl=en).
1. Open the Chrome extension by pressing the Snowplow Inspector icon beside the address bar.
1. Click around on a webpage with Snowplow and you should see JavaScript events firing in the inspector window.

### Snowplow Micro

Snowplow Micro is a very small version of a full Snowplow data collection pipeline: small enough that it can be launched by a test suite. Events can be recorded into Snowplow Micro just as they can a full Snowplow pipeline. Micro then exposes an API that can be queried.

Snowplow Micro is a Docker-based solution for testing frontend and backend events in a local development environment. You must modify GDK using the instructions below to set this up.

- Read [Introducing Snowplow Micro](https://snowplowanalytics.com/blog/2019/07/17/introducing-snowplow-micro/)
- Look at the [Snowplow Micro repository](https://github.com/snowplow-incubator/snowplow-micro)
- Watch our <i class="fa fa-youtube-play youtube" aria-hidden="true"></i> [installation guide recording](https://www.youtube.com/watch?v=OX46fo_A0Ag)

1. Ensure Docker is installed and running.

1. Install [Snowplow Micro](https://github.com/snowplow-incubator/snowplow-micro) by cloning the settings in [this project](https://gitlab.com/gitlab-org/snowplow-micro-configuration):
1. Navigate to the directory with the cloned project, and start the appropriate Docker
   container with the following script:

   ```shell
   ./snowplow-micro.sh
   ```

1. Use GDK to start the PostgreSQL terminal and connect to the `gitlabhq_development` database:

   ```shell
   gdk psql -d gitlabhq_development
   ```

1. Update your instance's settings to enable Snowplow events and point to the Snowplow Micro collector:

   ```shell
   update application_settings set snowplow_collector_hostname='localhost:9090', snowplow_enabled=true, snowplow_cookie_domain='.gitlab.com';
   ```

1. Update `DEFAULT_SNOWPLOW_OPTIONS` in `app/assets/javascripts/tracking/constants.js` to remove `forceSecureTracker: true`:

   ```diff
   diff --git a/app/assets/javascripts/tracking/constants.js b/app/assets/javascripts/tracking/constants.js
   index 598111e4086..eff38074d4c 100644
   --- a/app/assets/javascripts/tracking/constants.js
   +++ b/app/assets/javascripts/tracking/constants.js
   @@ -7,7 +7,6 @@ export const DEFAULT_SNOWPLOW_OPTIONS = {
      appId: '',
      userFingerprint: false,
      respectDoNotTrack: true,
   -  forceSecureTracker: true,
      eventMethod: 'post',
      contexts: { webPage: true, performanceTiming: true },
      formTracking: false,
   ```

1. Update `options` in `lib/gitlab/tracking.rb` to add `protocol` and `port`:

   ```diff
   diff --git a/lib/gitlab/tracking.rb b/lib/gitlab/tracking.rb
   index 618e359211b..e9084623c43 100644
   --- a/lib/gitlab/tracking.rb
   +++ b/lib/gitlab/tracking.rb
   @@ -41,7 +41,9 @@ def options(group)
              cookie_domain: Gitlab::CurrentSettings.snowplow_cookie_domain,
              app_id: Gitlab::CurrentSettings.snowplow_app_id,
              form_tracking: additional_features,
   -          link_click_tracking: additional_features
   +          link_click_tracking: additional_features,
   +          protocol: 'http',
   +          port: 9090
            }.transform_keys! { |key| key.to_s.camelize(:lower).to_sym }
          end
   ```

1. Update `emitter` in `lib/gitlab/tracking/destinations/snowplow.rb` to change `protocol`:

   ```diff
   diff --git a/lib/gitlab/tracking/destinations/snowplow.rb b/lib/gitlab/tracking/destinations/snowplow.rb
   index 4fa844de325..5dd9d0eacfb 100644
   --- a/lib/gitlab/tracking/destinations/snowplow.rb
   +++ b/lib/gitlab/tracking/destinations/snowplow.rb
   @@ -40,7 +40,7 @@ def tracker
            def emitter
              SnowplowTracker::AsyncEmitter.new(
                Gitlab::CurrentSettings.snowplow_collector_hostname,
   -            protocol: 'https'
   +            protocol: 'http'
              )
            end
          end

   ```

1. Restart GDK:

   ```shell
   gdk restart
   ```

1. Send a test Snowplow event from the Rails console:

   ```ruby
   Gitlab::Tracking.event('category', 'action')
   ```

1. Navigate to `localhost:9090/micro/good` to see the event.

### Snowplow Mini

[Snowplow Mini](https://github.com/snowplow/snowplow-mini) is an easily-deployable, single-instance version of Snowplow.

Snowplow Mini can be used for testing frontend and backend events on a production, staging and local development environment.

For GitLab.com, we're setting up a [QA and Testing environment](https://gitlab.com/gitlab-org/telemetry/-/issues/266) using Snowplow Mini.

### Troubleshooting

To control content security policy warnings when using an external host, you can allow or disallow them by modifying `config/gitlab.yml`. To allow them, add the relevant host for `connect_src`. For example, for `https://snowplow.trx.gitlab.net`:

```yaml
development:
  <<: *base
  gitlab:
    content_security_policy:
      enabled: true
      directives:
        connect_src: "'self' http://localhost:* http://127.0.0.1:* ws://localhost:* wss://localhost:* ws://127.0.0.1:* https://snowplow.trx.gitlab.net/"
```

## Snowplow Schemas

### `gitlab_standard`

We are including the [`gitlab_standard` schema](https://gitlab.com/gitlab-org/iglu/-/blob/master/public/schemas/com.gitlab/gitlab_standard/jsonschema/) with every event. See [Standardize Snowplow Schema](https://gitlab.com/groups/gitlab-org/-/epics/5218) for details.

The [`StandardContext`](https://gitlab.com/gitlab-org/gitlab/-/blob/master/lib/gitlab/tracking/standard_context.rb) class represents this schema in the application.

| Field Name     | Required            | Type                  | Description                                                                                 |
|----------------|---------------------|-----------------------|---------------------------------------------------------------------------------------------|
| `project_id`   | **{dotted-circle}** | integer               |                                                                 |
| `namespace_id` | **{dotted-circle}** | integer               |                                                               |
| `environment`  | **{check-circle}**  | string (max 32 chars) | Name of the source environment, such as `production` or `staging`             |
| `source`       | **{check-circle}**  | string (max 32 chars) | Name of the source application, such as  `gitlab-rails` or `gitlab-javascript` |
| `plan`         | **{dotted-circle}**  | string (max 32 chars) | Name of the plan for the namespace, such as `free`, `premium`, or `ultimate`. Automatically picked from the `namespace`. |
| `extra`        | **{dotted-circle}**  | JSON                  | Any additional data associated with the event, in the form of key-value pairs |

### Default Schema

| Field Name               | Required            | Type      | Description                                                                                                                      |
|--------------------------|---------------------|-----------|----------------------------------------------------------------------------------------------------------------------------------|
| `app_id`                   | **{check-circle}**  | string    | Unique identifier for website / application                                                                                      |
| `base_currency`            | **{dotted-circle}** | string    | Reporting currency                                                                                                               |
| `br_colordepth`            | **{dotted-circle}** | integer   | Browser color depth                                                                                                              |
| `br_cookies`               | **{dotted-circle}** | boolean   | Does the browser permit cookies?                                                                                                 |
| `br_family`                | **{dotted-circle}** | string    | Browser family                                                                                                                   |
| `br_features_director`     | **{dotted-circle}** | boolean   | Director plugin installed?                                                                                                       |
| `br_features_flash`        | **{dotted-circle}** | boolean   | Flash plugin installed?                                                                                                          |
| `br_features_gears`        | **{dotted-circle}** | boolean   | Google gears installed?                                                                                                          |
| `br_features_java`         | **{dotted-circle}** | boolean   | Java plugin installed?                                                                                                           |
| `br_features_pdf`          | **{dotted-circle}** | boolean   | Adobe PDF plugin installed?                                                                                                      |
| `br_features_quicktime`    | **{dotted-circle}** | boolean   | Quicktime plugin installed?                                                                                                      |
| `br_features_realplayer`   | **{dotted-circle}** | boolean   | RealPlayer plugin installed?                                                                                                     |
| `br_features_silverlight`  | **{dotted-circle}** | boolean   | Silverlight plugin installed?                                                                                                    |
| `br_features_windowsmedia` | **{dotted-circle}** | boolean   | Windows media plugin installed?                                                                                                  |
| `br_lang`                  | **{dotted-circle}** | string    | Language the browser is set to                                                                                                   |
| `br_name`                  | **{dotted-circle}** | string    | Browser name                                                                                                                     |
| `br_renderengine`          | **{dotted-circle}** | string    | Browser rendering engine                                                                                                         |
| `br_type`                  | **{dotted-circle}** | string    | Browser type                                                                                                                     |
| `br_version`               | **{dotted-circle}** | string    | Browser version                                                                                                                  |
| `br_viewheight`            | **{dotted-circle}** | string    | Browser viewport height                                                                                                          |
| `br_viewwidth`             | **{dotted-circle}** | string    | Browser viewport width                                                                                                           |
| `collector_tstamp`         | **{dotted-circle}** | timestamp | Time stamp for the event recorded by the collector                                                                               |
| `contexts`                 | **{dotted-circle}** |           |                                                                                                                                  |
| `derived_contexts`         | **{dotted-circle}** |           | Contexts derived in the Enrich process                                                                                           |
| `derived_tstamp`           | **{dotted-circle}** | timestamp | Timestamp making allowance for inaccurate device clock                                                                          |
| `doc_charset`              | **{dotted-circle}** | string    | Web page's character encoding                                                                                                    |
| `doc_height`               | **{dotted-circle}** | string    | Web page height                                                                                                                  |
| `doc_width`                | **{dotted-circle}** | string    | Web page width                                                                                                                   |
| `domain_sessionid`         | **{dotted-circle}** | string    | Unique identifier (UUID) for this visit of this user_id to this domain                                                           |
| `domain_sessionidx`        | **{dotted-circle}** | integer   | Index of number of visits that this user_id has made to this domain (The first visit is `1`)                                        |
| `domain_userid`            | **{dotted-circle}** | string    | Unique identifier for a user, based on a first party cookie (so domain specific)                                                 |
| `dvce_created_tstamp`      | **{dotted-circle}** | timestamp | Timestamp when event occurred, as recorded by client device                                                                      |
| `dvce_ismobile`            | **{dotted-circle}** | boolean   | Indicates whether device is mobile                                                                                               |
| `dvce_screenheight`        | **{dotted-circle}** | string    | Screen / monitor resolution                                                                                                      |
| `dvce_screenwidth`         | **{dotted-circle}** | string    | Screen / monitor resolution                                                                                                      |
| `dvce_sent_tstamp`         | **{dotted-circle}** | timestamp | Timestamp when event was sent by client device to collector                                                                      |
| `dvce_type`                | **{dotted-circle}** | string    | Type of device                                                                                                                   |
| `etl_tags`                 | **{dotted-circle}** | string    | JSON of tags for this ETL run                                                                                                    |
| `etl_tstamp`               | **{dotted-circle}** | timestamp | Timestamp event began ETL                                                                                                        |
| `event`                    | **{dotted-circle}** | string    | Event type                                                                                                                       |
| `event_fingerprint`        | **{dotted-circle}** | string    | Hash client-set event fields                                                                                                     |
| `event_format`             | **{dotted-circle}** | string    | Format for event                                                                                                                 |
| `event_id`                 | **{dotted-circle}** | string    | Event UUID                                                                                                                       |
| `event_name`               | **{dotted-circle}** | string    | Event name                                                                                                                       |
| `event_vendor`             | **{dotted-circle}** | string    | The company who developed the event model                                                                                        |
| `event_version`            | **{dotted-circle}** | string    | Version of event schema                                                                                                          |
| `geo_city`                 | **{dotted-circle}** | string    | City of IP origin                                                                                                                |
| `geo_country`              | **{dotted-circle}** | string    | Country of IP origin                                                                                                             |
| `geo_latitude`             | **{dotted-circle}** | string    | An approximate latitude                                                                                                          |
| `geo_longitude`            | **{dotted-circle}** | string    | An approximate longitude                                                                                                         |
| `geo_region`               | **{dotted-circle}** | string    | Region of IP origin                                                                                                              |
| `geo_region_name`          | **{dotted-circle}** | string    | Region of IP origin                                                                                                              |
| `geo_timezone`             | **{dotted-circle}** | string    | Timezone of IP origin                                                                                                            |
| `geo_zipcode`              | **{dotted-circle}** | string    | Zip (postal) code of IP origin                                                                                                   |
| `ip_domain`                | **{dotted-circle}** | string    | Second level domain name associated with the visitor's IP address                                                                |
| `ip_isp`                   | **{dotted-circle}** | string    | Visitor's ISP                                                                                                                    |
| `ip_netspeed`              | **{dotted-circle}** | string    | Visitor's connection type                                                                                                        |
| `ip_organization`          | **{dotted-circle}** | string    | Organization associated with the visitor's IP address – defaults to ISP name if none is found                                    |
| `mkt_campaign`             | **{dotted-circle}** | string    | The campaign ID                                                                                                                  |
| `mkt_clickid`              | **{dotted-circle}** | string    | The click ID                                                                                                                     |
| `mkt_content`              | **{dotted-circle}** | string    | The content or ID of the ad.                                                                   |
| `mkt_medium`               | **{dotted-circle}** | string    | Type of traffic source                                                                                                           |
| `mkt_network`              | **{dotted-circle}** | string    | The ad network to which the click ID belongs                                                                                     |
| `mkt_source`               | **{dotted-circle}** | string    | The company / website where the traffic came from                                                                                |
| `mkt_term`                 | **{dotted-circle}** | string    | Keywords associated with the referrer                                                                                        |
| `name_tracker`             | **{dotted-circle}** | string    | The tracker namespace                                                                                                            |
| `network_userid`           | **{dotted-circle}** | string    | Unique identifier for a user, based on a cookie from the collector (so set at a network level and shouldn't be set by a tracker) |
| `os_family`                | **{dotted-circle}** | string    | Operating system family                                                                                                          |
| `os_manufacturer`          | **{dotted-circle}** | string    | Manufacturers of operating system                                                                                                |
| `os_name`                  | **{dotted-circle}** | string    | Name of operating system                                                                                                         |
| `os_timezone`              | **{dotted-circle}** | string    | Client operating system timezone                                                                                                 |
| `page_referrer`            | **{dotted-circle}** | string    | Referrer URL                                                                                                                     |
| `page_title`               | **{dotted-circle}** | string    | Page title                                                                                                                       |
| `page_url`                 | **{dotted-circle}** | string    | Page URL                                                                                                                         |
| `page_urlfragment`         | **{dotted-circle}** | string    | Fragment aka anchor                                                                                                              |
| `page_urlhost`             | **{dotted-circle}** | string    | Host aka domain                                                                                                                  |
| `page_urlpath`             | **{dotted-circle}** | string    | Path to page                                                                                                                     |
| `page_urlport`             | **{dotted-circle}** | integer   | Port if specified, 80 if not                                                                                                     |
| `page_urlquery`            | **{dotted-circle}** | string    | Query string                                                                                                                      |
| `page_urlscheme`           | **{dotted-circle}** | string    | Scheme (protocol name)                                                                                                              |
| `platform`                 | **{dotted-circle}** | string    | The platform the app runs on                                                                                                     |
| `pp_xoffset_max`           | **{dotted-circle}** | integer   | Maximum page x offset seen in the last ping period                                                                               |
| `pp_xoffset_min`           | **{dotted-circle}** | integer   | Minimum page x offset seen in the last ping period                                                                               |
| `pp_yoffset_max`           | **{dotted-circle}** | integer   | Maximum page y offset seen in the last ping period                                                                               |
| `pp_yoffset_min`           | **{dotted-circle}** | integer   | Minimum page y offset seen in the last ping period                                                                               |
| `refr_domain_userid`       | **{dotted-circle}** | string    | The Snowplow `domain_userid` of the referring website                                                                              |
| `refr_dvce_tstamp`         | **{dotted-circle}** | timestamp | The time of attaching the `domain_userid` to the inbound link                                                                      |
| `refr_medium`              | **{dotted-circle}** | string    | Type of referer                                                                                                                  |
| `refr_source`              | **{dotted-circle}** | string    | Name of referer if recognised                                                                                                    |
| `refr_term`                | **{dotted-circle}** | string    | Keywords if source is a search engine                                                                                            |
| `refr_urlfragment`         | **{dotted-circle}** | string    | Referer URL fragment                                                                                                             |
| `refr_urlhost`             | **{dotted-circle}** | string    | Referer host                                                                                                                     |
| `refr_urlpath`             | **{dotted-circle}** | string    | Referer page path                                                                                                                |
| `refr_urlport`             | **{dotted-circle}** | integer   | Referer port                                                                                                                     |
| `refr_urlquery`            | **{dotted-circle}** | string    | Referer URL query string                                                                                                          |
| `refr_urlscheme`           | **{dotted-circle}** | string    | Referer scheme                                                                                                                   |
| `se_action`                | **{dotted-circle}** | string    | The action / event itself                                                                                                        |
| `se_category`              | **{dotted-circle}** | string    | The category of event                                                                                                            |
| `se_label`                 | **{dotted-circle}** | string    | A label often used to refer to the 'object' the action is performed on                                                           |
| `se_property`              | **{dotted-circle}** | string    | A property associated with either the action or the object                                                                       |
| `se_value`                 | **{dotted-circle}** | decimal   | A value associated with the user action                                                                                          |
| `ti_category`              | **{dotted-circle}** | string    | Item category                                                                                                                    |
| `ti_currency`              | **{dotted-circle}** | string    | Currency                                                                                                                         |
| `ti_name`                  | **{dotted-circle}** | string    | Item name                                                                                                                        |
| `ti_orderid`               | **{dotted-circle}** | string    | Order ID                                                                                                                         |
| `ti_price`                 | **{dotted-circle}** | decimal   | Item price                                                                                                                       |
| `ti_price_base`            | **{dotted-circle}** | decimal   | Item price in base currency                                                                                                      |
| `ti_quantity`              | **{dotted-circle}** | integer   | Item quantity                                                                                                                    |
| `ti_sku`                   | **{dotted-circle}** | string    | Item SKU                                                                                                                         |
| `tr_affiliation`           | **{dotted-circle}** | string    | Transaction affiliation (such as channel)                                                                                           |
| `tr_city`                  | **{dotted-circle}** | string    | Delivery address: city                                                                                                           |
| `tr_country`               | **{dotted-circle}** | string    | Delivery address: country                                                                                                        |
| `tr_currency`              | **{dotted-circle}** | string    | Transaction Currency                                                                                                             |
| `tr_orderid`               | **{dotted-circle}** | string    | Order ID                                                                                                                         |
| `tr_shipping`              | **{dotted-circle}** | decimal   | Delivery cost charged                                                                                                            |
| `tr_shipping_base`         | **{dotted-circle}** | decimal   | Shipping cost in base currency                                                                                                   |
| `tr_state`                 | **{dotted-circle}** | string    | Delivery address: state                                                                                                          |
| `tr_tax`                   | **{dotted-circle}** | decimal   | Transaction tax value (such as amount of VAT included)                                                                              |
| `tr_tax_base`              | **{dotted-circle}** | decimal   | Tax applied in base currency                                                                                                     |
| `tr_total`                 | **{dotted-circle}** | decimal   | Transaction total value                                                                                                          |
| `tr_total_base`            | **{dotted-circle}** | decimal   | Total amount of transaction in base currency                                                                                     |
| `true_tstamp`              | **{dotted-circle}** | timestamp | User-set exact timestamp                                                                                                         |
| `txn_id`                   | **{dotted-circle}** | string    | Transaction ID                                                                                                                   |
| `unstruct_event`           | **{dotted-circle}** | JSON      | The properties of the event                                                                                                      |
| `uploaded_at`              | **{dotted-circle}** |           |                                                                                                                                  |
| `user_fingerprint`         | **{dotted-circle}** | integer   | User identifier based on (hopefully unique) browser features                                                                     |
| `user_id`                  | **{dotted-circle}** | string    | Unique identifier for user, set by the business using setUserId                                                                  |
| `user_ipaddress`           | **{dotted-circle}** | string    | IP address                                                                                                                       |
| `useragent`                | **{dotted-circle}** | string    | User agent (expressed as a browser string)                                                                                                |
| `v_collector`              | **{dotted-circle}** | string    | Collector version                                                                                                                |
| `v_etl`                    | **{dotted-circle}** | string    | ETL version                                                                                                                      |
| `v_tracker`                | **{dotted-circle}** | string    | Identifier for Snowplow tracker                                                                                                  |