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---
stage: Govern
group: Anti-Abuse
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments
---
# Identity verification **(FREE ALL)**
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/95722) in GitLab 15.4 [with a flag](../administration/feature_flags.md) named `identity_verification`. Disabled by default.
FLAG:
On self-managed GitLab, by default this feature is not available.
This feature is not ready for production use.
Identity verification provides multiple layers of GitLab account security.
Depending on your [risk score](../integration/arkose.md), you might be required to perform up to
three stages of verification to register an account:
- **All users** - Email verification.
- **Medium-risk users** - Phone number verification.
- **High-risk users** - Credit card verification.
Users created after signing in with [SAML SSO for GitLab.com groups](../user/group/saml_sso/index.md) are exempt from identity verification.
## Email verification
To register an account, you must provide a valid email address.
See [Account email verification](email_verification.md).
## Phone number verification
In addition to email verification, you might have to provide a valid phone number and verify a one-time code.
You cannot verify an account with a phone number associated with a banned user.
## Credit card verification
In addition to email and phone number verification, you might have to provide a valid credit card number.
You cannot verify an account with a credit card number associated with a banned user.
## Related topics
- [Identity verification development documentation](../development/identity_verification.md)
- [Changing risk assessment support](https://about.gitlab.com/handbook/support/workflows/reinstating-blocked-accounts.html#change-risk-assessment-credit-card-verification)
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