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name: Bug Report
description: File a bug report
title: "[Bug]: "
labels: [bug]
assignees:
- x0rtrunks
body:
- type: markdown
attributes:
value: |
# STOP!
### Before posting a bug report here, you must start a discussion on Duet3D forums. This is to help reduce duplicates and solve configuration issues.
https://forum.duet3d.com/categories
### Before posting your issue, please review the following sources to check if your question has already been reported and answered.
#### Have you checked the documentation?
https://duet3d.dozuki.com/
#### Have you checked the GCODE Wiki?
https://duet3d.dozuki.com/Wiki/Gcode
#### Have you checked the firmware release notes?
RRF2: https://github.com/Duet3D/RepRapFirmware/wiki/Changelog-RRF-1.x-&-2.x
RRF3: https://github.com/Duet3D/RepRapFirmware/wiki/Changelog-RRF-3.x
#### Have you searched the forums?
https://forum.duet3d.com/search
#### If this is a Beta firmware release, have you checked the Beta Firmware Forum?
https://forum.duet3d.com/category/30/beta-firmware
#### Have you searched the existing issues on GitHub?
### Please complete the following form to the best of your ability. Provide as much detail as possible.
## Thank you for taking the time to file a bug report.
- type: input
id: ForumLink
attributes:
label: Duet Forum Discussion Thread
description: Before posting a bug report here, you must start a discussion on Duet3D forums. This is to help reduce duplicates and solve configuration issues. https://forum.duet3d.com/categories
placeholder: Copy and paste a link to your forum thread here.
validations:
required: true
- type: checkboxes
id: Hardware
attributes:
label: Which Duet products are you using?
description: Please list all Duet electronics boards you are using when experiencing your issue.
options:
- label: Duet2-Wifi
- label: Duet2-Ethernet
- label: Duet Expansion Breakout Board
- label: Duex2
- label: Duex5
- label: Duet2-Maestro
- label: Maestro Dual Driver Expansion
- label: Duet3-6HC
- label: Duet3-3HC
- label: Duet3-1XD
- label: Duet3-1LC
- label: Duet3-Tool Distribution Board
- label: Duet3-Mini5+
- label: Duet3-Mini2+
- label: Raspberry Pi or other SBC
- label: SmartEffector
- label: Magnetic Filament Sensor
- label: Laser Filament Sensor
- label: PT100 Daughterboard
- label: Thermocouple Daughterboard
- label: PanelDue
- label: Other
- label: None
validations:
required: true
- type: input
id: FirmwareVersion
attributes:
label: Firmware Version
description: What version of our software are you running? Identify by sending M115
placeholder: ex. RepRapFirmware 3.2.2, PanelDueFirmware 3.3
validations:
required: true
- type: input
id: DWCVersion
attributes:
label: Duet Web Control Version
description: What version of our software are you running? Identify in DWC by going to the Settings, General page
placeholder: ex. DWC 3.2.2, DWC 2.0
validations:
required: true
- type: checkboxes
id: SBCMode
attributes:
label: Are you using a Single Board Computer (RaspberryPi) with your Duet?
description: SBC - Yes or No.
options:
- label: Yes I use a SBC.
- label: No I do not use a SBC.
validations:
required: true
- type: textarea
id: M122
attributes:
label: Please upload the results of sending M122 in the gcode console.
description: This diagnostic report will provide a lot of useful information for us.
placeholder: Results of M122 copy and paste here.
value: "M122 Report"
render: shell
validations:
required: false
- type: textarea
id: config
attributes:
label: Please upload the content of your config.g file.
description: This will show us how your printer is configured at startup.
placeholder: Copy and paste your config.g here.
value: "Config.g"
render: gcode
validations:
required: false
- type: textarea
id: OtherMacros
attributes:
label: Please upload the content of any other releveant macro files.
description: Homeall.g, bed.g, or a custom macro needed to reproduce the problem.
placeholder: Copy and paste your macro file here.
render: gcode
validations:
required: false
- type: textarea
id: PrinterDetails
attributes:
label: Details specific to your printer.
description: Please tell us about your printer.
placeholder: Make, model, DIY, kinematics, motors, power supply voltage, heaters, fans, etc.
validations:
required: false
- type: textarea
id: Links
attributes:
label: Links to additional info.
description: Please share any links to forum threads or photos and videos of the problem.
validations:
required: false
- type: textarea
id: ProblemDescription
attributes:
label: What happened?
description: Describe the problem in as much detail as possible.
value: |
Expected result
Observed result
Steps to reproduce
validations:
required: true
|