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This is the bug tracker for the richdocuments component. Find other components at https://github.com/nextcloud/
For reporting potential security issues please see https://nextcloud.com/security/
To make it possible for us to help you please fill out below information carefully.
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### Steps to reproduce
1.
2.
3.
### Expected behaviour
Tell us what should happen
### Actual behaviour
Tell us what happens instead
### Server configuration
<!--
You can use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate
-->
**Operating system**:
**Web server:**
**Database:**
**PHP version:**
**Nextcloud version:** (see Nextcloud admin page)
**Updated from an older Nextcloud/ownCloud or fresh install:**
**Where did you install Nextcloud from:**
**Signing status:**
<details>
<summary>Signing status</summary>
```
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
```
</details>
**List of activated apps:**
<details>
<summary>App list</summary>
```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
```
</details>
**The content of config/config.php:**
<details>
<summary>Config report</summary>
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
```
</details>
**Are you using external storage, if yes which one:** local/smb/sftp/...
**Are you using encryption:** yes/no
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
#### LDAP configuration (delete this part if not used)
<details>
<summary>LDAP config</summary>
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
</details>
### Client configuration
**Browser:**
**Operating system:**
### Logs
#### Web server error log
<details>
<summary>Web server error log</summary>
```
Insert your webserver log here
```
</details>
#### Nextcloud log (data/nextcloud.log)
<details>
<summary>Nextcloud log</summary>
```
Insert your Nextcloud log here
```
</details>
#### Browser log
<details>
<summary>Browser log</summary>
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```
</details>
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