doc: tweak issue template

- move important bits to top
- condense supporting info down to a smaller section
- more structured request for proxy & network info

1 files changed, 40 insertions, 51 deletions

diff --git a/.github/issue_template.md b/.github/issue_template.md
index a98b6403e..a40c57fa3 100644
--- a/.github/issue_template.md
+++ b/.github/issue_template.md
@@ -1,3 +1,40 @@
+#### I'm opening this issue because:
+
+  - [ ] npm is crashing.
+  - [ ] npm is producing an incorrect install.
+  - [ ] npm is doing something I don't understand.
+  - [ ] Other (_see below for feature requests_):
+
+#### What's going wrong?
+
+#### How can the CLI team reproduce the problem?
+
+<!--
+    Please a complete description of how to reproduce the problem.
+    Include a gist of your npm-debug.log file.
+    If you've never used gist.github.com, start here:
+      https://github.com/EmmaRamirez/how-to-submit-your-npm-debug-log
+-->
+
+### supporting information:
+
+ - `npm -v` prints:
+ - `node -v` prints:
+ - `npm config get registry` prints:
+ - Windows, OS X, or Linux?:
+ - Network issues:
+   - Geographic location where npm was run:
+   - [ ] I use a proxy to connect to the npm registry.
+   - [ ] I use a proxy to connect to the web.
+   - [ ] I use a proxy when downloading Git repos.
+   - [ ] I access the npm registry via a VPN
+   - [ ] I don't use a proxy, but have limited or unreliable internet access.
+ - Container:
+   - [ ] I develop using Vagrant on Windows.
+   - [ ] I develop using Vagrant on OS X or Linux.
+   - [ ] I develop / deploy using Docker.
+   - [ ] I deploy to a PaaS (Triton, Heroku).
+
 <!--
     Thank you for contributing to npm! Please review this checklist
     before submitting your issue.
@@ -11,57 +48,9 @@
     - Participation in this open source project is subject to the npm Code of Conduct:
       https://www.npmjs.com/policies/conduct
 
-    If you're here to provide a feature request, uncomment the final block below.
--->
-
-### I'm opening this issue because:
-
-  - [ ] npm is crashing
-  - [ ] npm is producing an incorrect install
-  - [ ] npm is doing something I don't understand
-  - [ ] other (_see below for feature requests_)
-
-#### Node version:
-
-<!-- output of 'node -v' -->
-
-#### npm version:
-
-<!-- output of 'npm -v' -->
-
-#### How did you install Node and npm?
-
-<!-- nodejs.org installer, Homebrew, apt-get -->
-
-#### Operating system version and distribution:
-
-<!--
-    operating systems: Linux, Windows 7, Windows 10, OS X 10.11.5, SmartOS
-    distributions: Ubuntu, Arch
-    ('uname -a' output is also helpful here, on non-Windows systems)
--->
-
-#### Containerization or virtualization environment:
-
-<!-- Docker, Vagrant on Windows, Triton, Heroku, VirtualBox, Azure -->
-
-#### Are you using [a proxy](https://docs.npmjs.com/misc/config#proxy)?
-
-#### What problem are you seeing?
-
-#### How can the problem be reproduced?
-
-<!--
-    Please provide minimal steps to reproducing the problem.
-    Include a gist of your npm-debug.log file.
-    If you've never used gist, read here:
-     https://github.com/EmmaRamirez/how-to-submit-your-npm-debug-log
--->
-
-<!--
-    For feature requests, delete the above and uncomment the section following this one.
-
-    But first, take a look at the existing feature requests:
+    For feature requests, delete the above and uncomment the section following this one. But first, review the existing feature requests
+    and make sure there isn't one that already describes the feature
+    you'd like to see added:
       https://github.com/npm/npm/issues?q=is%3Aopen+is%3Aissue+label%3Afeature-request+label%3Aalready-looked-at
 -->