Separate issue templates, add support doc (#25705)

* Update issue template to break down by bug and template, add support doc to close #23133

* add links from readme for bug and feature templates

4 files changed, 31 insertions, 22 deletions

diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
deleted file mode 100644
index 98b760ecad..0000000000
--- a/.github/ISSUE_TEMPLATE.md
+++ /dev/null
@@ -1,22 +0,0 @@
-Before opening an issue:
-
-- [Search for duplicate or closed issues](https://github.com/twbs/bootstrap/issues?utf8=%E2%9C%93&q=is%3Aissue)
-- [Validate](https://html5.validator.nu/) and [lint](https://github.com/twbs/bootlint#in-the-browser) any HTML to avoid common problems
-- Prepare a [reduced test case](https://css-tricks.com/reduced-test-cases/) for any bugs
-- Read the [contributing guidelines](https://github.com/twbs/bootstrap/blob/master/CONTRIBUTING.md)
-
-When asking general "how to" questions:
-
-- Please do not open an issue here
-- Instead, ask for help on [StackOverflow, IRC, or Slack](https://github.com/twbs/bootstrap/blob/master/README.md#community)
-
-When reporting a bug, include:
-
-- Operating system and version (Windows, Mac OS X, Android, iOS, Win10 Mobile)
-- Browser and version (Chrome, Firefox, Safari, IE, MS Edge, Opera 15+, Android Browser)
-- Reduced test cases and potential fixes using [CodePen](https://codepen.io/) or [JS Bin](https://jsbin.com/)
-
-When suggesting a feature, include:
-
-- As much detail as possible for what we should add and why it's important to Bootstrap
-- Relevant links to prior art, screenshots, or live demos whenever possible
diff --git a/.github/ISSUE_TEMPLATE/bug.md b/.github/ISSUE_TEMPLATE/bug.md
new file mode 100644
index 0000000000..c1f9109643
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/bug.md
@@ -0,0 +1,11 @@
+Before opening:
+
+- [Search for duplicate or closed issues](https://github.com/twbs/bootstrap/issues?utf8=%E2%9C%93&q=is%3Aissue)
+- [Validate](https://html5.validator.nu/) and [lint](https://github.com/twbs/bootlint#in-the-browser) any HTML to avoid common problems
+- Read the [contributing guidelines](https://github.com/twbs/bootstrap/blob/master/CONTRIBUTING.md)
+
+Bug reports must include:
+
+- Operating system and version (Windows, Mac OS X, Android, iOS, Win10 Mobile)
+- Browser and version (Chrome, Firefox, Safari, IE, MS Edge, Opera 15+, Android Browser)
+- [Reduced test case](https://css-tricks.com/reduced-test-cases/) and suggested fix using [CodePen](https://codepen.io/) or [JS Bin](https://jsbin.com/)
diff --git a/.github/ISSUE_TEMPLATE/feature.md b/.github/ISSUE_TEMPLATE/feature.md
new file mode 100644
index 0000000000..4f866e2141
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/feature.md
@@ -0,0 +1,9 @@
+Before opening:
+
+- [Search for duplicate or closed issues](https://github.com/twbs/bootstrap/issues?utf8=%E2%9C%93&q=is%3Aissue)
+- Read the [contributing guidelines](https://github.com/twbs/bootstrap/blob/master/CONTRIBUTING.md)
+
+Feature requests must include:
+
+- As much detail as possible for what we should add and why it's important to Bootstrap
+- Relevant links to prior art, screenshots, or live demos whenever possible
diff --git a/.github/SUPPORT.md b/.github/SUPPORT.md
new file mode 100644
index 0000000000..de3c4b552e
--- /dev/null
+++ b/.github/SUPPORT.md
@@ -0,0 +1,11 @@
+### Bug reports
+
+See the [contributing guidelines](CONTRIBUTING.md) for sharing bug reports.
+
+### How-to
+
+For general troubleshooting or help getting started:
+
+- Join [the official Slack room](https://bootstrap-slack.herokuapp.com/).
+- Chat with fellow Bootstrappers in IRC. On the `irc.freenode.net` server, in the `##bootstrap` channel.
+- Ask and explore Stack Overflow with the [`bootstrap-4`](https://stackoverflow.com/questions/tagged/bootstrap-4) tag.