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**Test on the latest [](https://snapcraft.io/remmina) version before submitting a bug-report, and keep trying to reproduce it on any later versions**
* Reporting back greatly increases the attention and hope of fixing your issue.
You can also ask questions via
* IRC room, on libera.chat, in the #remmina channel, you can also use a [web client](https://web.libera.chat/?nick=remminer|?#remmina).
* [General discussion mailing list](https://lists.remmina.org/listinfo/users).
* [Reddit](https://reddit.com/r/Remmina)
## Debugging documentation
Check the wiki at https://gitlab.com/Remmina/Remmina/-/wikis/Usage/Remmina-debugging
## Local System Description
* Client (OS name and version):
* Remmina version ( ```remmina --version``` ):
* Installation:
- [X] Distribution package.
- [ ] PPA.
- [ ] Snap.
- [ ] Flatpak.
- [ ] Compiled from sources.
- [ ] Other - detail:
* Desktop environment (GNOME, Unity, KDE, ..):
* Plugin:
- [X] RDP - freerdp version ( ```xfreerdp --version``` ):
- [ ] VNC
- [ ] SSH
- [ ] SFTP
- [ ] SPICE
- [ ] WWW
- [ ] EXEC
- [ ] Other (please specify):
* GTK back-end (Wayland, Xorg):
* Optional: Include the output of the following commands at the end of this text:
- `remmina --full-version`
<!-- ( Paste after the `shell` line ) -->
```shell
```
- `sudo lshw -C video`
<!-- ( Paste after the `shell` line ) -->
```shell
```
- `uname -a`
<!-- ( Paste after the `shell` line ) -->
```shell
```
## Remote System Description
* Server (OS name and version):
* Special notes regarding the remote system (i.e. gateways, tunnel, etc.):
## Problem Description
Write a detailed description of the problem.
### What is the expected correct behavior?
(What you want to see instead.)
### Relevant logs and/or screenshots
<!-- (Paste any relevant logs - please use code blocks (```) to format ```console output, logs, and code``` as it's very hard to read otherwise.) -->
/label ~bug
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