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---
title: Support
permalink: /support/
author: Antenore Gatta
layout: splash
author_profile: false
---
## Get ready before to ask for help
When you seek for help it's important to provide as much technical background as possible.
Remmina has a `--full-version` flag that is very useful to us, see the following asciinema cast for an example.
<script id="asciicast-226358" src="https://asciinema.org/a/226358.js" async></script>
## For getting general help using Remmina
* [Remmina general discussion mailing list](https://lists.remmina.org/listinfo/users)
* [Remmina Project official reddit](https://reddit.com/r/Remmina)
* Sometimes you can find us on IRC, we are on freenode.net , in the channel #remmina
### GDPR Notice/Privacy Policy
Reporting an issue means that your e-mail address, as well as the content of your message, will immediately be visible to everyone viewing the [public mailing list archives](https://lists.remmina.org/).
Please understand that we need to keep your e-mail address stored in our public mailing list servers, so that the system can send you notofications vie e-mails. This is a justifiable cause as set forth in [Article 6 (1) b) of the GDPR](https://gdpr-info.eu/)
If you want to keep your real e-mail address secret from the public, we suggest you either refrain from using the mailing lists, or to submit it using a temporary, “burner” e-mail address you created specifically for that purpose.
You have the right to withdraw your consent at any time, as per Article 7 (3) of the GDPR. If you believe an e-mail you sent should be purged from the public archive that we operate (see the link above), please contact the list administrators at
admin@remmina.org
Note that list administrators have no influence what other recipients of the particular list message do with it - e.g. if others choose to mirror contents of our list archive on their own web site, you will need to contact them separately with your deletion request.
## For bugs and feature requests
* [GitLab](https://gitlab.com/Remmina/Remmina/issues)
* [Remmina development mailing list](https://lists.remmina.org/listinfo/devel)
## Internationalization, translations
If you have issues withe the translations or anything that is related with the localization of Remmina, use our dedicated mailing list.
* [Remmina Internationalization mailing list](https://lists.remmina.org/listinfo/l10n)
## Documentation
Documentation is the Achilles heel of most developers and we are no exception, if you want to help you are more than welcome.
* [Wiki](https://gitlab.com/Remmina/Remmina/wikis/home)
* [Dev documentation](https://remmina.gitlab.io/remminadoc.gitlab.io)
## Professional support
We develop Remmina in our free time at the best effort, therefore we are not able to provide professional support.
You can anyway try to send an email to the [Remmina general discussion mailing list](https://lists.remmina.org/listinfo/users) or try to contact directly one of the Project admin.
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