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---
title: Support
permalink: /support/
author: Antenore Gatta
layout: splash
author_profile: false
---
## Get ready before asking for help
When you seek for help it's important to provide as much technical background as possible.
Remmina has a `--full-version` flag that is very useful to us, see the following asciinema cast for an example.
<script id="asciicast-226358" src="https://asciinema.org/a/226358.js" async></script>
## Communities
* <i class="fa fa-comments"></i> [Matrix community](https://matrix.to/#/+remmina:matrix.org) - News, announcements
* <i class="fa fa-comments"></i> [Matrix room](https://matrix.to/#/+remmina-room:matrix.org) - Discussion, support
* <i class="fa fa-envelope-open"></i> [General discussion mailing list](https://lists.remmina.org/listinfo/users)
* <i class="fa fa-reddit-square"></i> [Subreddit](https://reddit.com/r/Remmina) - News, help
* <i class="fa fa-twitter-square"></i> [Twitter](https://twitter.com/RemminaProject) - News
* <i class="fa fa-commenting"></i> Talk to us on IRC, we are on freenode.net, in #remmina
## For bugs and feature requests
* <i class="fa fa-gitlab" aria-hidden="true"></i> [GitLab](https://gitlab.com/Remmina/Remmina/issues)
* [Development mailing list](https://lists.remmina.org/listinfo/devel)
## Internationalization, translations
Send translation issues to the dedicated mailing list:
* [L10N mailing list](https://lists.remmina.org/listinfo/l10n)
## Documentation
Help out with documentation here:
* [Wiki](https://gitlab.com/Remmina/Remmina/wikis/home)
* [Dev documentation](https://remmina.gitlab.io/remminadoc.gitlab.io)
## Professional support
Support is offered per e-mail to the [Remmina general discussion mailing list](https://lists.remmina.org/listinfo/users) or via IRC.
## GDPR Notice/Privacy Policy
Subscribing and posting on any of the mailing lists makes your e-mail address and the content thereof visible to other subscribers, and anyone viewing the [public mailing list archives](https://lists.remmina.org/).
Your e-mail address is stored on our public mailing list servers, so that the system can e-mail you notifications. (A justifiable cause as set forth in [Article 6 (1) b) of the GDPR](https://gdpr-info.eu/).)
To keep your real e-mail address from the public, refrain from using the mailing lists, or use a temporary, “burner” e-mail address created specifically for this purpose.
You have the right to withdraw your consent at any time, as per Article 7 (3) of the GDPR. If you believe an e-mail you sent should be purged from the public archive, please contact the list administrators at <admin@remmina.org>.
List administrators have no influence over what other recipients of the particular list post do with it - e.g. if others choose to mirror contents of our list archive on their own web site, contact them separately.
The mailing list servers are offered kindly, and as per the [privacy policy](https://softwarelibero.it/privacy-policy) of [Assoli](https://softwarelibero.it/).
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