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authorGitLab Bot <gitlab-bot@gitlab.com>2023-09-21 12:10:54 +0300
committerGitLab Bot <gitlab-bot@gitlab.com>2023-09-21 12:10:54 +0300
commit7e29b8f3fcc32a6adcf735a5a9069de5d9d814d6 (patch)
treedb9cd61369d239bf092628a8796395374f0c4468 /doc/integration/jira/troubleshooting.md
parentfccfc5332f11e87433ada819c2467713f2dbb8f3 (diff)
Add latest changes from gitlab-org/gitlab@master
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diff --git a/doc/integration/jira/troubleshooting.md b/doc/integration/jira/troubleshooting.md
index c2b79f116eb..b37b3e3e737 100644
--- a/doc/integration/jira/troubleshooting.md
+++ b/doc/integration/jira/troubleshooting.md
@@ -117,3 +117,14 @@ You can see this error when the authentication details in the Jira integration s
To attempt to resolve this error, try [configuring the integration](configure.md#configure-the-integration) again. Verify that the
authentication details are correct, re-enter your API token or password, and save your changes.
+
+## GitLab cannot link to a Jira issue
+
+When you mention a Jira issue ID in GitLab, the issue link might be missing.
+[`sidekiq.log`](../../administration/logs/index.md#sidekiq-logs) might contain the following exception:
+
+```plaintext
+No Link Issue Permission for issue 'JIRA-1234'
+```
+
+To resolve this issue, ensure the Jira user you created for the [Jira issue integration](configure.md) has permission to link issues.