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authorGitLab Bot <gitlab-bot@gitlab.com>2023-09-05 18:09:19 +0300
committerGitLab Bot <gitlab-bot@gitlab.com>2023-09-05 18:09:19 +0300
commit27d47e40e196e46f0f027f0a2e3e4debe293ba39 (patch)
tree2c249cdbe04d87cdd7d5983d370eb1920aff9da3 /doc/subscriptions/gitlab_com
parent164ac94bbd2eadc02ab54322a6fe12ed48ae8041 (diff)
Add latest changes from gitlab-org/gitlab@master
Diffstat (limited to 'doc/subscriptions/gitlab_com')
-rw-r--r--doc/subscriptions/gitlab_com/index.md37
1 files changed, 16 insertions, 21 deletions
diff --git a/doc/subscriptions/gitlab_com/index.md b/doc/subscriptions/gitlab_com/index.md
index 5f43d6d5c1d..416a8f2a213 100644
--- a/doc/subscriptions/gitlab_com/index.md
+++ b/doc/subscriptions/gitlab_com/index.md
@@ -185,13 +185,13 @@ GitLab [bills you for the overage](../quarterly_reconciliation.md).
To add seats to a subscription:
1. Log in to the [Customers Portal](https://customers.gitlab.com/).
-1. Navigate to the **Manage Purchases** page.
+1. Go to the **Manage Purchases** page.
1. Select **Add more seats** on the relevant subscription card.
1. Enter the number of additional users.
-1. Select **Proceed to checkout**.
-1. Review the **Subscription Upgrade Detail**. The system lists the total price for all users on the
+1. Review the **Purchase summary** section. The system lists the total price for all users on the
system and a credit for what you've already paid. You are only be charged for the net change.
-1. Select **Confirm Upgrade**.
+1. Enter your payment information.
+1. Select **Purchase seats**.
The following is emailed to you:
@@ -241,10 +241,11 @@ amounts at which the alert displays.
To change the namespace linked to a subscription:
-1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) with a
+1. Sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) with a
[linked](../customers_portal.md#link-a-gitlabcom-account) GitLab.com account.
-1. Go to the **Manage Purchases** page.
-1. Select **Change linked namespace**.
+1. Do one of the following:
+ - If the subscription is not linked to a namespace, select **Link subscription to a group**.
+ - If the subscription is already linked to a namespace, select **Subscription actions** (**{ellipsis_v}**) > **Change linked group**.
1. Select the desired group from the **New Namespace** dropdown list. For a group to appear here, you must have the Owner role for that group.
1. If the [total number of users](#view-seat-usage) in your group exceeds the number of seats in your subscription,
you are prompted to pay for the additional users. Subscription charges are calculated based on
@@ -258,18 +259,14 @@ To change the namespace linked to a subscription:
1. Select **Confirm changes**.
-<i class="fa fa-youtube-play youtube" aria-hidden="true"></i>
-For a demo, see [Linking GitLab Subscription to the Namespace](https://youtu.be/qAq8pyFP-a0).
-
Only one namespace can be linked to a subscription.
## Upgrade your GitLab SaaS subscription tier
To upgrade your [GitLab tier](https://about.gitlab.com/pricing/):
-1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in).
-1. Select **Upgrade** on the relevant subscription card on the
- [Manage purchases](https://customers.gitlab.com/subscriptions) page.
+1. Sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in).
+1. Select **Upgrade** on the relevant subscription card.
1. Select the desired upgrade.
1. Confirm the active form of payment, or add a new form of payment.
1. Check the **I accept the Privacy Policy and Terms of Service** checkbox.
@@ -305,12 +302,12 @@ Before you renew your subscription:
Starting 30 days before a subscription expires, GitLab notifies group owners
of the date of expiry with a banner in the GitLab user interface.
-
+You can only renew your subscription 15 days before it is due to expire.
To renew your subscription:
-1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) and beneath your existing subscription, select **Renew**.
-The **Renew** button remains disabled (grayed-out) until 15 days before a subscription expires.
-You can hover your mouse on the **Renew** button to see the date when it becomes active.
+1. Sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) and beneath your existing subscription, select **Renew**.
+The **Renew** button displays only 15 days before a subscription expires. If there are more than 15 days before
+the subscription expires, select **Subscription actions** (**{ellipsis_v}**), then select **Renew subscription** to view the date when you can renew.
1. Review your renewal details and complete the payment process.
1. Select **Confirm purchase**.
@@ -340,10 +337,8 @@ expiration date without a gap in available service. Subscriptions purchased thro
To view or change automatic subscription renewal (at the same tier as the
previous period), sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in), and:
-- If a **Turn on auto-renew** button is displayed, your subscription was canceled
- previously. Select it to resume automatic renewal.
-- If a **Cancel subscription** button is displayed, your subscription is set to automatically
- renew at the end of the subscription period. Select it to cancel automatic renewal.
+- If the subscription card displays `Expires on DATE`, your subscription is not set to automatically renew. To enable automatic renewal, in **Subscription actions** (**{ellipsis_v}**), select **Turn on auto-renew**.
+- If the subscription card displays `Autorenews on DATE`, your subscription is set to automatically renew at the end of the subscription period. To cancel automatic renewal, in **Subscription actions** (**{ellipsis_v}**), select **Cancel subscription**.
If you have difficulty during the renewal process, contact the
[Support team](https://support.gitlab.com/hc/en-us/requests/new?ticket_form_id=360000071293) for assistance.