diff options
author | GitLab Bot <gitlab-bot@gitlab.com> | 2023-09-05 18:09:19 +0300 |
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committer | GitLab Bot <gitlab-bot@gitlab.com> | 2023-09-05 18:09:19 +0300 |
commit | 27d47e40e196e46f0f027f0a2e3e4debe293ba39 (patch) | |
tree | 2c249cdbe04d87cdd7d5983d370eb1920aff9da3 /doc/subscriptions/gitlab_com | |
parent | 164ac94bbd2eadc02ab54322a6fe12ed48ae8041 (diff) |
Add latest changes from gitlab-org/gitlab@master
Diffstat (limited to 'doc/subscriptions/gitlab_com')
-rw-r--r-- | doc/subscriptions/gitlab_com/index.md | 37 |
1 files changed, 16 insertions, 21 deletions
diff --git a/doc/subscriptions/gitlab_com/index.md b/doc/subscriptions/gitlab_com/index.md index 5f43d6d5c1d..416a8f2a213 100644 --- a/doc/subscriptions/gitlab_com/index.md +++ b/doc/subscriptions/gitlab_com/index.md @@ -185,13 +185,13 @@ GitLab [bills you for the overage](../quarterly_reconciliation.md). To add seats to a subscription: 1. Log in to the [Customers Portal](https://customers.gitlab.com/). -1. Navigate to the **Manage Purchases** page. +1. Go to the **Manage Purchases** page. 1. Select **Add more seats** on the relevant subscription card. 1. Enter the number of additional users. -1. Select **Proceed to checkout**. -1. Review the **Subscription Upgrade Detail**. The system lists the total price for all users on the +1. Review the **Purchase summary** section. The system lists the total price for all users on the system and a credit for what you've already paid. You are only be charged for the net change. -1. Select **Confirm Upgrade**. +1. Enter your payment information. +1. Select **Purchase seats**. The following is emailed to you: @@ -241,10 +241,11 @@ amounts at which the alert displays. To change the namespace linked to a subscription: -1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) with a +1. Sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) with a [linked](../customers_portal.md#link-a-gitlabcom-account) GitLab.com account. -1. Go to the **Manage Purchases** page. -1. Select **Change linked namespace**. +1. Do one of the following: + - If the subscription is not linked to a namespace, select **Link subscription to a group**. + - If the subscription is already linked to a namespace, select **Subscription actions** (**{ellipsis_v}**) > **Change linked group**. 1. Select the desired group from the **New Namespace** dropdown list. For a group to appear here, you must have the Owner role for that group. 1. If the [total number of users](#view-seat-usage) in your group exceeds the number of seats in your subscription, you are prompted to pay for the additional users. Subscription charges are calculated based on @@ -258,18 +259,14 @@ To change the namespace linked to a subscription: 1. Select **Confirm changes**. -<i class="fa fa-youtube-play youtube" aria-hidden="true"></i> -For a demo, see [Linking GitLab Subscription to the Namespace](https://youtu.be/qAq8pyFP-a0). - Only one namespace can be linked to a subscription. ## Upgrade your GitLab SaaS subscription tier To upgrade your [GitLab tier](https://about.gitlab.com/pricing/): -1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in). -1. Select **Upgrade** on the relevant subscription card on the - [Manage purchases](https://customers.gitlab.com/subscriptions) page. +1. Sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in). +1. Select **Upgrade** on the relevant subscription card. 1. Select the desired upgrade. 1. Confirm the active form of payment, or add a new form of payment. 1. Check the **I accept the Privacy Policy and Terms of Service** checkbox. @@ -305,12 +302,12 @@ Before you renew your subscription: Starting 30 days before a subscription expires, GitLab notifies group owners of the date of expiry with a banner in the GitLab user interface. - +You can only renew your subscription 15 days before it is due to expire. To renew your subscription: -1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) and beneath your existing subscription, select **Renew**. -The **Renew** button remains disabled (grayed-out) until 15 days before a subscription expires. -You can hover your mouse on the **Renew** button to see the date when it becomes active. +1. Sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in) and beneath your existing subscription, select **Renew**. +The **Renew** button displays only 15 days before a subscription expires. If there are more than 15 days before +the subscription expires, select **Subscription actions** (**{ellipsis_v}**), then select **Renew subscription** to view the date when you can renew. 1. Review your renewal details and complete the payment process. 1. Select **Confirm purchase**. @@ -340,10 +337,8 @@ expiration date without a gap in available service. Subscriptions purchased thro To view or change automatic subscription renewal (at the same tier as the previous period), sign in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in), and: -- If a **Turn on auto-renew** button is displayed, your subscription was canceled - previously. Select it to resume automatic renewal. -- If a **Cancel subscription** button is displayed, your subscription is set to automatically - renew at the end of the subscription period. Select it to cancel automatic renewal. +- If the subscription card displays `Expires on DATE`, your subscription is not set to automatically renew. To enable automatic renewal, in **Subscription actions** (**{ellipsis_v}**), select **Turn on auto-renew**. +- If the subscription card displays `Autorenews on DATE`, your subscription is set to automatically renew at the end of the subscription period. To cancel automatic renewal, in **Subscription actions** (**{ellipsis_v}**), select **Cancel subscription**. If you have difficulty during the renewal process, contact the [Support team](https://support.gitlab.com/hc/en-us/requests/new?ticket_form_id=360000071293) for assistance. |