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author | Marcel Amirault <ravlen@gmail.com> | 2019-05-05 18:59:22 +0300 |
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committer | Achilleas Pipinellis <axil@gitlab.com> | 2019-05-05 18:59:22 +0300 |
commit | b05936cbfa6c72e158f976e3aa88c83a038f0cfa (patch) | |
tree | 44bfbc23b34f5e8f842e1f7fce4d0bb8b0d511cd /doc/subscriptions | |
parent | 2229b189389b0d1b9e407ea1fc8648026f432cd4 (diff) |
Docs: Merge Various EE /doc dirs to CE
Diffstat (limited to 'doc/subscriptions')
-rw-r--r-- | doc/subscriptions/billing_table.png | bin | 0 -> 28321 bytes | |||
-rw-r--r-- | doc/subscriptions/index.md | 103 |
2 files changed, 103 insertions, 0 deletions
diff --git a/doc/subscriptions/billing_table.png b/doc/subscriptions/billing_table.png Binary files differnew file mode 100644 index 00000000000..acd1b6193ec --- /dev/null +++ b/doc/subscriptions/billing_table.png diff --git a/doc/subscriptions/index.md b/doc/subscriptions/index.md new file mode 100644 index 00000000000..b6d16536fee --- /dev/null +++ b/doc/subscriptions/index.md @@ -0,0 +1,103 @@ +# Subscription setup and management + +This page will help get you started with your new subscription or manage an existing one, whether you have subscribed to GitLab.com or self-managed GitLab. + +To subscribe, upgrade, or read more about the types of subscriptions, please see [Subscribe to GitLab](../README.md#subscribe-to-gitlab) on the GitLab Documentation landing page. + +## Set up GitLab + +Learn how GitLab helps you in the stages of the DevOps lifecycle by learning more [about the GitLab product](https://about.gitlab.com/product/), [GitLab features](https://about.gitlab.com/features/), and [GitLab Documentation](../README.md). + +### Self-managed: Install GitLab + +Take a look at [installing GitLab](https://about.gitlab.com/install/) and our [administrator documentation](../administration/index.md). Then, follow the instructions below under [Your subscription](#your-subscription) to apply your license file. + +### GitLab.com: Create a user and group + +Start with creating a user account for yourself using our [sign up page](https://gitlab.com/users/sign_in#register-pane). + +[GitLab groups](../user/group/index.md) help assemble related projects together allowing you to grant members access to several projects at once. A group is not required if you plan on having [projects](../user/project/) inside a personal namespace. + +## Your subscription + +You can view and manage subscriptions through our [Customers portal](https://customers.gitlab.com/). Information on applying your subscription is below. + +Please also see our [subscription FAQ](https://about.gitlab.com/pricing/licensing-faq/) + +### View subscription and seats + +To view and manage the subscriptions you have purchased and the number of seats associated with the subscription, please visit and log into the [Customers’ Portal](https://customers.gitlab.com/subscriptions). For more information, please see our [subscription FAQ](https://about.gitlab.com/pricing/licensing-faq/) and [pricing page](https://about.gitlab.com/pricing/), which includes information on our [true-up pricing policy](https://about.gitlab.com/handbook/product/pricing/#true-up-pricing) when adding more users than at the time of purchase. + +Please note that this account may have the same email, but is a _separate_ login from your GitLab.com account. If the two accounts are linked together, then you can use the "sign in with GitLab.com account" link underneath the `Sign In` button. + +### Change billing information + +In the customers portal, go to the `My Account` page, then revise the `Account Details` information and click on the `Update Account` button. + +Future purchases will use the information in this section. The email listed in this section is used for the Customers Portal login and for license related email communication. + +### Self-managed: Apply your license file + +After purchase, the license file is sent to the email address tied to the Customers portal account, which needs to be [uploaded to the GitLab instance](https://docs.gitlab.com/ee/user/admin_area/license.html#uploading-your-license). + +### Link your GitLab.com account with your Customers Portal account + +NOTE: **Note:** This is *required* for GitLab.com subscriptions. + +Once signed into the customers portal, if your account is not already linked, you should be prompted to link your account with a "Link my GitLab Account" button. + +You can also go to the [My Account](https://customers.gitlab.com/customers/edit) page to add or change the GitLab.com account link. + +### Change the linked GitLab.com account for your Customers Portal account + +To change which GitLab.com account is associated with a Customers Portal account, please follow these steps: + +1. Log into the [Customers Portal](https://customers.gitlab.com/customers/sign_in). +1. In a separate browser tab, visit [GitLab.com](https://gitlab.com) to ensure you are not logged in, or if you are, log out. +1. Back on the Customers Portal page, click [My Account](https://customers.gitlab.com/customers/edit) in the top menu. +1. Under `Your GitLab.com account`, click the `Change linked account` button. +1. Have the user you want associated log in to their [GitLab.com](https://gitlab.com) account. + +### GitLab.com: Associate your namespace with your subscription + +Once your GitLab.com account is linked, you can go to your [Subscriptions](https://customers.gitlab.com/subscriptions) page to choose or change the namespace your subscription applies to. + +Please note that you need to be a group owner to associate a group to your subscription. + +### Confirm or upgrade your GitLab.com subscription details within GitLab + +To see the status of your GitLab.com subscription, you can click on the Billings +section of the relevant namespace: + +* For individuals, this is located at https://gitlab.com/profile/billings under +in your Settings, +* For groups, this is located under the group's Settings dropdown, under Billing. + +For groups, you can see details of your subscription - including your current +plan - in the included table: + +![Billing table](billing_table.png) + +| Field | Description | +| ------ | ------ | +| Seats in subscription | If this is a paid plan, this represents the number of seats you've paid to support in your group. | +| Seats currently in use | The number of active seats currently in use. | +| Max seats used | The highest number of seats you've used. If this exceeds the seats in subscription, you may owe an additional fee for the additional users. | +| Seats owed | If your max seats used exceeds the seats in your subscription, you'll owe an additional fee for the users you've added. | +| Subscription start date | The date your subscription started. If this is for a Free plan, this is the date you transitioned off your group's paid plan. | +| Subscription end date | The date your current subscription will end. This does not apply to Free plans. | + +## Need help? + +[GitLab's Documentation](https://docs.gitlab.com/) offers a wide range of topics covering the use and administration of GitLab. + +We also encourage all users to search our project trackers for known issues and existing feature requests in: + +- [GitLab CE](https://gitlab.com/gitlab-org/gitlab-ce/issues/) for features included in all tiers, and +- [GitLab EE](https://gitlab.com/gitlab-org/gitlab-ee/issues/) for paid-tier features. + +These issues are the best avenue for getting updates on specific product plans and for communicating directly with the relevant GitLab team members. + +### Contacting Support + +Learn more about the tiers of [GitLab Support](https://about.gitlab.com/support/) or [submit a request via the Support Portal](https://support.gitlab.com/hc/en-us/requests/new). |