Add latest changes from gitlab-org/gitlab@master

2 files changed, 13 insertions, 10 deletions

diff --git a/doc/subscriptions/customers_portal.md b/doc/subscriptions/customers_portal.md
index 3f493f255dc..07e6e952419 100644
--- a/doc/subscriptions/customers_portal.md
+++ b/doc/subscriptions/customers_portal.md
@@ -8,9 +8,7 @@ info: To determine the technical writer assigned to the Stage/Group associated w
 
 For some management tasks for your subscription and account, you use the Customers Portal.
 
-The Customers Portal is available to customers who purchased their
-subscription from GitLab. If you made your purchase through a partner or
-reseller, contact them directly for assistance with your subscription.
+If you made your purchase through an authorized reseller, you must contact them directly to make changes to your subscription (your subscriptions are read-only).
 
 You can also specifically manage your [GitLab SaaS subscription](gitlab_com/index.md)
 or [self-managed subscription](self_managed/index.md).
@@ -88,9 +86,6 @@ Customers are required to use their GitLab.com account to register for a new Cus
 
 If you have a legacy Customers Portal account that is not linked to a GitLab.com account, you may still [sign in](https://customers.gitlab.com/customers/sign_in?legacy=true) using an email and password. However, you should [create](https://gitlab.com/users/sign_up) and [link a GitLab.com account](#change-the-linked-account) to ensure continued access to the Customers Portal.
 
-Customers of resellers do not have access to this portal and should contact their reseller for any
-changes to their subscription.
-
 To change the GitLab.com account linked to your Customers Portal account:
 
 1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in).
diff --git a/doc/subscriptions/gitlab_com/index.md b/doc/subscriptions/gitlab_com/index.md
index 4d11a6fffc8..90ae556ce6b 100644
--- a/doc/subscriptions/gitlab_com/index.md
+++ b/doc/subscriptions/gitlab_com/index.md
@@ -240,14 +240,22 @@ To change the namespace linked to a subscription:
    [linked](../customers_portal.md#link-a-gitlabcom-account) GitLab.com account.
 1. Go to the **Manage Purchases** page.
 1. Select **Change linked namespace**.
-1. Select the desired group from the **This subscription is for** dropdown list. For a group to appear here, you must have the Owner role for that group.
-1. Select **Proceed to checkout**.
+1. Select the desired group from the **New Namespace** dropdown list. For a group to appear here, you must have the Owner role for that group.
+1. If the [total number of users](#view-seat-usage) in your group exceeds the number of seats in your subscription,
+   you are prompted to pay for the additional users. Subscription charges are calculated based on
+   the total number of users in a group, including its subgroups and nested projects.
+
+   If you purchased your subscription through an authorized reseller, you are unable to pay for additional users.
+   You can either:
+
+   - Remove additional users, so that no overage is detected.
+   - Contact the partner to purchase additional seats now or at the end of your subscription term.
+
+1. Select **Confirm changes**.
 
 <i class="fa fa-youtube-play youtube" aria-hidden="true"></i>
 For a demo, see [Linking GitLab Subscription to the Namespace](https://youtu.be/qAq8pyFP-a0).
 
-Subscription charges are calculated based on the total number of users in a group, including its subgroups and nested projects. If the [total number of users](#view-seat-usage) exceeds the number of seats in your subscription, your account is charged for the additional users and you need to pay for the overage before you can change the linked namespace.
-
 Only one namespace can be linked to a subscription.
 
 ## Upgrade your GitLab SaaS subscription tier