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| author | GitLab Bot <gitlab-bot@gitlab.com> | 2019-09-16 21:06:05 +0300 |
|---|---|---|
| committer | GitLab Bot <gitlab-bot@gitlab.com> | 2019-09-16 21:06:05 +0300 |
| commit | 930ff68c1efc380cb7522aa9b3884842eecb2486 (patch) | |
| tree | 208f21205f9c8ee90e9722c6f641169d9a1569bf /doc/university | |
| parent | 84727c8209a4412e21111a07f99b0438b03232de (diff) | |
Add latest changes from gitlab-org/gitlab@master
Diffstat (limited to 'doc/university')
| -rw-r--r-- | doc/university/support/README.md | 2 |
1 files changed, 1 insertions, 1 deletions
diff --git a/doc/university/support/README.md b/doc/university/support/README.md index fdeba89f9c8..0634e01764f 100644 --- a/doc/university/support/README.md +++ b/doc/university/support/README.md @@ -145,7 +145,7 @@ Zendesk is our Support Centre and our main communication line with our Customers Some tickets need specific knowledge or a deep understanding of a particular component and will need to be escalated to a Senior Service Engineer or Developer -- Read about [Escalation](https://about.gitlab.com/handbook/support/workflows/shared/support_workflows/issue_escalations.html) +- Read about [Escalation](https://about.gitlab.com/handbook/support/workflows/issue_escalations.html) - Find the macros in Zendesk for ticket escalations - Take a look at the [GitLab.com Team page](https://about.gitlab.com/team/) to find the resident experts in their fields |