diff options
| author | GitLab Bot <gitlab-bot@gitlab.com> | 2023-05-31 15:07:08 +0300 |
|---|---|---|
| committer | GitLab Bot <gitlab-bot@gitlab.com> | 2023-05-31 15:07:08 +0300 |
| commit | 07f6ded1cb698550284e5f348de8f1b884e715ae (patch) | |
| tree | a9f09ab1c4e924d2efb2d689f723814703fced11 /doc/user | |
| parent | b7a422e845aff188077292f3833e3105dae23062 (diff) | |
Add latest changes from gitlab-org/gitlab@master
Diffstat (limited to 'doc/user')
| -rw-r--r-- | doc/user/project/service_desk.md | 5 |
1 files changed, 5 insertions, 0 deletions
diff --git a/doc/user/project/service_desk.md b/doc/user/project/service_desk.md index 53da3ab86d2..648b34cee2e 100644 --- a/doc/user/project/service_desk.md +++ b/doc/user/project/service_desk.md @@ -182,6 +182,11 @@ Behind the scenes, Service Desk works by the special Support Bot user creating i This user isn't a [billable user](../../subscriptions/self_managed/index.md#billable-users), so it does not count toward the license limit count. +In GitLab 16.0 and earlier, comments generated from Service Desk emails show `GitLab Support Bot` +as the author. In [GitLab 16.1 and later](https://gitlab.com/gitlab-org/gitlab/-/issues/226995), +these comments show the email of the user who sent the email. +This feature only applies to comments made in GitLab 16.1 and later. + #### Change the Support Bot's display name You can change the display name of the Support Bot user. Emails sent from Service Desk have |