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Diffstat (limited to 'doc/integration/jira/troubleshooting.md')
| -rw-r--r-- | doc/integration/jira/troubleshooting.md | 9 |
1 files changed, 9 insertions, 0 deletions
diff --git a/doc/integration/jira/troubleshooting.md b/doc/integration/jira/troubleshooting.md index d592455788d..49b5dfba566 100644 --- a/doc/integration/jira/troubleshooting.md +++ b/doc/integration/jira/troubleshooting.md @@ -108,3 +108,12 @@ Check [`production.log`](../../administration/logs/index.md#productionlog) to se ``` If that's the case, ensure the **Due date** field is visible for issues in the integrated Jira project. + +## `An error occurred while requesting data from Jira` when viewing the Jira issues list in GitLab + +You might see a `An error occurred while requesting data from Jira` message when you attempt to view the Jira issues list in GitLab. + +You can see this error when the authentication details in the Jira integration settings are incomplete or incorrect. + +To attempt to resolve this error, try [configuring the integration](configure.md#configure-the-integration) again. Verify that the +authentication details are correct, re-enter your API token or password, and save your changes. |