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Diffstat (limited to 'doc/operations/incident_management/oncall_schedules.md')
-rw-r--r-- | doc/operations/incident_management/oncall_schedules.md | 8 |
1 files changed, 3 insertions, 5 deletions
diff --git a/doc/operations/incident_management/oncall_schedules.md b/doc/operations/incident_management/oncall_schedules.md index 84ab5da77df..9b2e9159429 100644 --- a/doc/operations/incident_management/oncall_schedules.md +++ b/doc/operations/incident_management/oncall_schedules.md @@ -10,8 +10,8 @@ info: To determine the technical writer assigned to the Stage/Group associated w Use on-call schedule management to create schedules for responders to rotate on-call responsibilities. Maintain the availability of your software services by putting your teams on-call. -With an on-call schedule, your team is notified immediately when things go wrong so they can quickly -respond to service outages and disruptions. +With [escalation policies](escalation_policies.md) and on-call schedules, your team is notified immediately +when things go wrong so they can quickly respond to service outages and disruptions. To use on-call schedules: @@ -111,9 +111,7 @@ Hover over any rotation shift participants in the schedule to view their individ ## Page an on-call responder -When an alert is created in a project, GitLab sends an email to the on-call responder(s) in the -on-call schedule for that project. If there is no schedule or no one on-call in that schedule at the -time the alert is triggered, no email is sent. +See [Paging](paging.md#paging) for more details. ## Removal or deletion of on-call user |