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Diffstat (limited to 'doc/subscriptions/self_managed/index.md')
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diff --git a/doc/subscriptions/self_managed/index.md b/doc/subscriptions/self_managed/index.md index dc98a9415d7..db0d54ff14c 100644 --- a/doc/subscriptions/self_managed/index.md +++ b/doc/subscriptions/self_managed/index.md @@ -28,11 +28,11 @@ The cost of a GitLab self-managed subscription is determined by the following: - GitLab tier - Subscription seats -## GitLab tier +## Choose a GitLab tier -Pricing is [tier-based](https://about.gitlab.com/pricing/), allowing you to choose -the features which fit your budget. For information on what features are available -at each tier, see the +Pricing is [tier-based](https://about.gitlab.com/pricing/), so you can choose +the features that fit your budget. For information on the features available +for each tier, see the [GitLab self-managed feature comparison](https://about.gitlab.com/pricing/self-managed/feature-comparison/). ## Subscription seats @@ -150,9 +150,9 @@ You purchase a license for 10 users. | Event | Billable members | Maximum users | |:---------------------------------------------------|:-----------------|:--------------| -| Ten people (users) occupy all 10 seats. | 10 | 10 | -| Two new people join. | 12 | 12 | -| Three people leave and their accounts are removed. | 9 | 12 | +| Ten users occupy all 10 seats. | 10 | 10 | +| Two new users join. | 12 | 12 | +| Three users leave and their accounts are removed. | 9 | 12 | Users over license = 12 - 10 (Maximum users - users in license) @@ -190,7 +190,7 @@ We recommend following these steps during renewal: NOTE: If you need to change your [GitLab tier](https://about.gitlab.com/pricing/), contact our sales team via `renewals@gitlab.com` for assistance as this can't be done in the Customers Portal. -1. In the first box, enter the total number of user licenses you’ll need for the upcoming year. Be sure this number is at least **equal to, or greater than** the number of billable users in the system at the time of performing the renewal. +1. In the first box, enter the total number of user licenses you'll need for the upcoming year. Be sure this number is at least **equal to, or greater than** the number of billable users in the system at the time of performing the renewal. 1. Enter the number of [users over license](#users-over-license) in the second box for the user overage incurred in your previous subscription term. 1. Review your renewal details and complete the payment process. 1. A license for the renewal term is available for download on the [Manage Purchases](https://customers.gitlab.com/subscriptions) page on the relevant subscription card. Select **Copy license to clipboard** or **Download license** to get a copy. @@ -200,7 +200,7 @@ An invoice is generated for the renewal and available for viewing or download on ### Seat Link -> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/208832) in [GitLab Starter](https://about.gitlab.com/pricing/) 12.9. +> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/208832) in GitLab 12.9. Seat Link allows GitLab Inc. to provide our GitLab self-managed customers with prorated charges for user growth throughout the year using a quarterly reconciliation process. @@ -269,7 +269,7 @@ You can view the exact JSON payload in the administration panel. To view the pay #### Disable Seat Link -> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/212375) in [GitLab Starter](https://about.gitlab.com/pricing/) 12.10. +> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/212375) in GitLab 12.10. Seat Link is enabled by default. @@ -318,18 +318,15 @@ The new tier takes effect when the new license is uploaded. ## Subscription expiry -When your subscription or trial expires, GitLab does not delete your data, but it -may become inaccessible, depending on the tier at expiry. Some features may not -behave as expected if you're not prepared for the expiry. For example, -[environment specific variables not being passed](https://gitlab.com/gitlab-org/gitlab/-/issues/24759). -If you renew or upgrade, your data is again accessible. +When your license expires, GitLab locks down features, like Git pushes +and issue creation. Then, your instance becomes read-only and +an expiration message is displayed to all administrators. -For GitLab self-managed customers, there is a 14-day grace period when your features -continue to work as-is, after which the entire instance becomes read -only. +For GitLab self-managed instances, you have a 14-day grace period +before this occurs. -However, if you remove the license, you immediately revert to Free -features, and the instance become read / write again. +- To resume functionality, upload a new license. +- To fall back to Free features, delete the expired license. ## Contact Support |